F&B Host: Craft Exceptional Guest Experiences

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Food and Beverage Host to deliver exceptional service across various dining facilities. The ideal candidate will have a friendly disposition, excellent communication skills, and a commitment to guest satisfaction. Responsibilities include managing orders, ensuring cleanliness, and providing helpful guest interactions. This position is based at the Hampton by Hilton in Ras Al Khaimah, offering a dynamic work environment.

Qualifications

• Friendly and positive attitude towards guests.
• Ability to handle a variety of customer types and inquiries.
• Smart and tidy appearance required.

Responsibilities

• Receive orders and serve customers in a timely manner.
• Maintain cleanliness and preparation of the service area.
• Manage customer accounts efficiently.

Skills

Friendly, positive, energetic disposition

Exceptional guest service

Motivated to learn new skills

Excellent communication skills

Knowledge of alcoholic beverages

Previous food hygiene experience

Tools

Electronic ordering systems

Job description

Job Description - Food and Beverage Host ( Flavors) (HOT0ARFL)

Job Description

Food and Beverage Host ( Flavors) (

Job Number:

HOT0ARFL )

Work Locations

Work Locations

: Hampton by Hilton Marjan Island Marjan island Boulevard, Marjan Island Ras Al Khaimah TBD

A Food and Beverage Host affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Host, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Host serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!