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Customer Service Manager jobs in United Arab Emirates

Service Account Manager

Parker Connect

Dubai
On-site
AED 100,000 - 140,000
13 days ago
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Service Line Manager - Marine Inspection & Monitoring (MI&M)

Fugro

Dubai
On-site
AED 330,000 - 441,000
13 days ago

Luxury Salon Manager — Lead Talent, Sales & Service

Reap HR Consultancy

Abu Dhabi
On-site
AED 60,000 - 120,000
15 days ago

Sales Executive I DoubleTree by Hilton Sharjah

Hilton

Sharjah
On-site
AED 120,000 - 200,000
8 days ago

Sales Executive

800Storage

Ras Al Khaimah
On-site
AED 120,000 - 200,000
8 days ago
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Enterprise OT/IoT Cybersecurity Account Executive

Nozomi Networks

United Arab Emirates
On-site
AED 150,000 - 200,000
8 days ago

Local Market Sales Executive - Grow Corporate Accounts

Hilton

Sharjah
On-site
AED 120,000 - 200,000
8 days ago

Sales Manager - Leisure

21c Museum Hotels

Dubai
On-site
AED 220,000 - 294,000
9 days ago
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Kids' Parties Animator / Host in an Art Studio - Wild Paint House

Talent Pal

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Sr. Account Executive, Middle East

OpenSpace

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Strategic Hotel Cluster Sales Executive

DAMAC Hotels & Resorts

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Credit Relationship Manager, Corporate Lending & Risk

United Arab Bank

Dubai
On-site
AED 80,000 - 120,000
9 days ago

Fleet Vehicle Sales Consultant — Grow Major Accounts

Saeed & Mohammed Al Naboodah Group

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Strategic Events Sales Manager: Grow Key Accounts

Millennium Plaza Downtown Hotel

Dubai
On-site
AED 120,000 - 200,000
9 days ago

Leasing and sales consultant

Al Nibras Al Malaki Real estate

Sharjah
On-site
AED 120,000 - 200,000
9 days ago

Creative Kids' Party Host & Art Studio Lead

Talent Pal

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Customer Support & Operations Specialist

FedEx

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

Account Executive-Workforce Solutions

Transguard Group

United Arab Emirates
Remote
AED 120,000 - 200,000
10 days ago

Host-Style Bartender Crafting Memorable Guest Experiences

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 60,000 - 120,000
10 days ago

Account Manager - Shops

Careem Networks FZ LLC

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Sales Account Manager- ELV Solutions

Antal International

United Arab Emirates
On-site
AED 150,000 - 200,000
10 days ago

Key Account Manager

Sanofi

United Arab Emirates
On-site
AED 120,000 - 200,000
10 days ago

Manager - Commercial

Majid Al Futtaim

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Sales Account Manager- ELV Solutions

Antal International

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Account Executive - Egypt

Salesforce, Inc

United Arab Emirates
On-site
AED 293,000 - 368,000
10 days ago

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Service Account Manager
Parker Connect
Dubai
On-site
AED 100,000 - 140,000
Full time
13 days ago

Job summary

A leading recruitment agency in Dubai is seeking a Service Account Manager to build and maintain strong relationships with customers. The ideal candidate will have proven experience in account management and technical sales. Strong interpersonal skills are essential, as you will act as the primary contact for clients and ensure high-quality service delivery. This role presents an exciting opportunity to drive sales initiatives across distinct product lines.

Qualifications

  • Proven experience in account management or technical sales.
  • Strong customer-first mindset.
  • Ability to manage multiple projects effectively.

Responsibilities

  • Build and maintain relationships with customers.
  • Ensure high-quality service standards.
  • Promote and sell products to customers.

Skills

Account management
Interpersonal skills
Communication skills
Project management
Field service leadership
Job description
Service Account Manager
Key Responsibilities
  • Build and maintain strong, long-term relationships with existing and potential customers.
  • Conduct regular field visits to ensure all services meet high-quality standards.
  • Act as the primary point of contact for client inquiries, providing full support throughout the account lifecycle.
  • Identify and pursue new business opportunities within existing accounts and potential clients.
  • Collaborate with internal departments—such as Customer Service and Product Development—to continuously improve customer satisfaction and service delivery.
Core Duties
  • Partner with internal teams to prepare and deliver accurate service quotations to clients.
  • Promote and sell products and services to both new and existing customers.
  • Manage and perform field service activities, ensuring timely and effective execution.
  • Oversee the competency and performance of direct field service team members.
  • Drive sales initiatives focused on assigned geographical regions and product lines.
  • Safeguard the integrity of product lines and serve as a liaison between field operations, marketing, and product teams.
  • Provide technical support and application guidance, including redesign assistance as needed.
Qualifications
  • Proven experience in account management, field services, or a related technical sales role.
  • Strong interpersonal and communication skills with a customer-first mindset.
  • Ability to manage multiple projects and prioritize tasks in a dynamic environment.
  • Experience leading field service teams and ensuring compliance with quality standards.
  • Technical background or familiarity with products is a plus.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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