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Front Office Shift Leader: Elevate Guest Experience
Résumé du poste
A leading hospitality organization seeks a Front Office Shift Leader to ensure an exceptional guest experience at their Abu Dhabi location. The ideal candidate will possess strong leadership and communication skills, along with a passion for hospitality. Responsibilities include supervising front office operations, handling guest relations, and training staff. This full-time role requires a calm and organized approach under pressure, ensuring departmental policies are adhered to.
Qualifications
- Supervisory experience in hospitality industry is essential.
- Strong communication skills required for guest interactions.
- Confident to manage shifts and work independently.
Responsabilités
- Oversee daily front office operations and supervise staff.
- Handle guest complaints and ensure excellent service.
- Train and coach team members for optimal performance.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.