Customer Service Specialist

EVEROK GROUP; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company in Dubai is looking for a professional to manage end-to-end air and ocean freight operations. Candidates should have experience in customer service related to freight forwarding, with professional English proficiency required; knowledge of Arabic or Chinese is a plus. The role involves collaborating with international teams and providing real-time solutions for customer inquiries in a multicultural environment. Interested parties should apply via the provided email.

Qualifications

• Experience in customer service within freight forwarding or logistics.
• Professional English proficiency (written & verbal); Arabic or Chinese is a plus.

Responsibilities

• Manage end-to-end air & ocean freight operations across Middle East and global routes.
• Provide real-time, culturally attuned solutions for customer inquiries.
• Collaborate with international teams across 10+ countries.

Skills

Tech proficiency in logistics platforms

Agile problem-solving skills

Adaptable to multicultural environments

Passionate about global trade

Job description

EVEROK Group – Moving with Everok since 1997

About the Role

• Manage end-to-end air & ocean freight operations across Middle East and global routes.
• Provide real-time, culturally attuned solutions for customer inquiries.
• Collaborate with international teams across 10+ countries.

Responsibilities

• Manage end-to-end air & ocean freight operations across Middle East and global routes
• Provide real-time, culturally attuned solutions for customer inquiries
• Collaborate with international teams across 10+ countries

Qualifications

• Experience in customer service within freight forwarding or logistics
• Professional English proficiency (written & verbal); Arabic or Chinese is a plus

Required Skills

• Tech proficiency in logistics platforms & agile problem-solving skills
• Adaptable to multicultural environments and passionate about global trade

Preferred Skills

• Experience in customer service within freight forwarding or logistics
• Professional English proficiency (written & verbal); Arabic or Chinese is a plus

How to Apply?

• Email: [e-mail]
• Subject: “Dubai CS Application – [Your Name]”