Account Executive – Maintenance Contracts Fire Fighting System

NAFFCO; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading fire safety solutions provider in Dubai is seeking a motivated Account Executive for Maintenance Contracts. The role requires managing service contracts for fire fighting systems, direct client interaction, and ensuring service excellence. Candidates should have experience in contract management and relevant technical knowledge to thrive in this client-facing position.

Qualifications

• Minimum 2-3 years experience in a client-facing role.
• Experience in contract management within fire fighting facility services.
• Technical understanding of fire fighting system components.

Responsibilities

• Serve as the principal liaison for clients.
• Manage the entire lifecycle of maintenance contracts.
• Coordinate with technical teams for maintenance visits.

Skills

Account Management

Fire Fighting Systems

Communication

Technical Understanding

Organizational Skills

Problem-Solving

Education

Bachelor's degree or diploma in relevant fields

Tools

CRM systems

Contract management software

MS Office Suite

Job description

Job Summary:
We are seeking a motivated and client-centric professional to join our team as an Account Executive Maintenance Contracts Fire Fighting System. This role is tailored for individuals with a strong technical background in fire safety systems proven experience in managing service contracts and excellent relationship-building abilities. The successful candidate will oversee maintenance agreements for fire fighting systems act as the primary point of contact for clients and ensure all contractual obligations are delivered to the highest standards.

Key Responsibilities Fire Fighting System Maintenance Contracts

• Serve as the principal liaison for clients holding fire fighting system maintenance contracts ensuring ongoing satisfaction prompt resolution of queries and consistent service excellence.
• Manage the entire lifecycle of maintenance contracts for fire fighting systems including initiation renewals amendments and compliance documentation.
• Coordinate with technical teams to schedule and oversee routine and emergency maintenance visits ensuring minimal disruption and adherence to contractual timelines.

Required Skills Account Management Fire Fighting Systems and Communication

• Demonstrated experience managing maintenance or service contracts ideally within fire fighting systems building services or related safety sectors.
• Sound technical understanding of fire fighting systems components and general safety regulations relevant to commercial and industrial premises.
• Excellent organisational communication and interpersonal skills to professionally manage client relationships and collaborate with technical teams.
• Competency in using CRM systems contract management software and standard office applications (MS Office Suite).
• Strong problem-solving abilities with a solutions-oriented approach to client service and contract delivery.

Qualifications & Experience Fire Fighting Contracts and Client Service

• Bachelors degree or diploma in Mechanical Electrical Industrial Engineering Business Administration or a related discipline.
• Minimum 23 years experience in a client-facing role that includes contract management within fire fighting facility services or maintenance industries.