Account Manager - Local Shops

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational food delivery company in Dubai is seeking an Account Manager to conduct business reviews, maintain client relationships, and optimize vendor content. The ideal candidate should have a Bachelor’s degree and 3 to 5 years of experience in a relevant field. Excellent communication skills and adaptability are crucial for success in this role.

Qualifications

• 3 to 5 years of experience holding the same title or relevant position.
• Previous experience in FMCG, e-commerce and retail companies is preferred.

Responsibilities

• Conduct business reviews with accounts to identify opportunities.
• Maintain continuous business relationships with clients/vendors.
• Provide excellent service to build strong relationships.
• Ensure client catalogs are up to date.
• Optimize vendor content and commission rates.

Skills

Excellent communication and negotiation skills

Ability to analyze data and sales statistics

Customer oriented

Adaptability and flexibility

Education

Bachelor’s degree in any discipline

Job description

Role Summary

We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure a multinational workplace is waiting for you.

Whats On Your Plate

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/vendors.
• Provide excellent service and support to build strong relationships and resolve operational issues between clients/vendors and the company.
• Ensure that the catalogs of the clients are up to date at all times.
• Optimize the vendor content (MOA Delivery time).
• Renew and negotiate commission rates, building new commercial relationships by renewing existing contacts.
• Acquire and maintain pictures from brand menus, branding Talabat stickers at restaurants, banners, and newsletters.
• Generate food coupons, promotions, and vouchers from existing vendors.
• Convince clients/vendors to promote Talabat pictures.
• Optimize transmission methods, encouraging clients/vendors to implement a track‑order feature and switch to WLA.
• Encourage vendors to go for digitalization (Backlinks, Splash pages, White‑label Facebook button).
• Encourage vendors to subscribe to the online payment gateway.
• Coordinate with vendors to ensure they are live or active on the Talabat website, checking and resolving issues such as shutting down or stopping delivery.
• Maintain accurate records of all sales and prospecting activities, including:
  • Sales calls
  • Closed sales
  • Follow‑up activities
  • Sales expense report
  • Presentations
  • Sales meeting reports (new vendor)
  • Daily signed contract report

Qualifications

• Bachelor’s degree in any discipline.
• Previous experience in FMCG, e‑commerce and retail companies is preferred.
• 3 to 5 years of experience holding the same title or relevant position.
• Ability to analyze data and sales statistics and curate a solution.
• Excellent communication and negotiation skills.
• Customer oriented.
• Adaptability and flexibility.

Remote Work: No

Employment Type: Full‑time