FB Host Waiteress

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Waiter/ess to provide exceptional service to guests. The role involves managing guest queries, serving food and beverages efficiently, and maintaining high standards of grooming and hygiene. Ideal candidates should have a positive attitude and good communication skills, with a preference for experience in the Food and Beverage sector.

Qualifications

• Experience in Food and Beverage department and/or industry is advantageous.
• Previous experience of cash handling is preferable.
• Knowledge of Food Hygiene Regulations is a plus.

Responsibilities

• Serve guests in a friendly, timely and efficient manner.
• Deliver an excellent guest and member experience.
• Manage guest queries effectively.
• Ensure proper knowledge of menu offerings.

Skills

Positive attitude

Good communication skills

Customer service orientation

Ability to work in teams

Job description

What are we looking for

A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Waiter/ess (Server) is responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter/ess (Server) you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly timely and efficient manner
• Serve alcoholic / non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure misenplace is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Comply with hotel security fire regulations and all health and safety legislation