puestos de Bank Manager en Emiratos Árabes Unidos

One client, a major UAE-based bank is looking for senior and ambitious banking professionals for several Team Manager / Vice President positions in the wealth management division of the bank, including 2 positions available in Dubai with responsibility for wealth management activities / operations in Dubai and the Northern Emirates, 1 position shall be based in DIFC to supervise and manage wealth management operations of the bank in DIFC, and 1 position is available in Abu Dhabi to supervise and manage wealth management activities of the bank in the Emirate of Abu Dhabi.

Job Summary :

The Team Manager and Vice President in Wealth Management, is responsible for leading, coaching, and developing a team of Relationship Managers / Senior RMs, Business Development Managers and other team members of the wealth management team to achieve sales targets, manage and enhance relationships with the existing wealth management / elite banking clients, including high-net-worth individuals, and ensure regulatory compliance. This role requires a strong understanding of banking wealth / investment products, insurance solutions, coupled with excellent leadership, communication, and client-centric skills. The Team Manager / Vice President in Wealth Management plays a crucial role in fostering a high-performing sales culture and ensuring the team consistently provides valuable wealth management solutions to its clients.

Key Responsibilities :

1. Team Leadership and Performance Management , including :

• Lead, motivate, and coach a team of Relationship Managers, Senior RMs, Business Development Managers, Financial Analysts and other members of the wealth management team to achieve individual and team sales targets for wealth / investment products, insurance products, and other wealth management solutions;
• Conduct regular performance reviews, one-on-one coaching sessions, and provide constructive feedback to enhance team members' skills and performance;
• Identify training needs and facilitate professional development opportunities (e.g., product knowledge, sales techniques, customer management experience, etc.)
• Foster a positive, collaborative, and results-driven sales culture within the team;
• Monitor team activities, sales pipelines, and key performance indicators (KPIs) to ensure target achievement and identify areas for improvement;
• Participate in the recruitment, selection, and onboarding of new team members.

2. Business Development and Sales , including :

• Drive the implementation of wealth management sales strategies and initiatives to grow assets under management (AUM), revenue, and client base;
• Develop and supervise execution of individual sales plans of Business Development Managers, Relationship Managers and Senior Relationship Managers aligned with overall wealth management objectives;
• Support the wealth management team members in client acquisition, deepening and enhancing existing relationships, and identifying cross-selling opportunities across the bank's product suite;
• May directly manage a certain portfolio of key HNW clients and assist team members with complex client cases;
• Analyze market trends, competitor activities, and client feedback to refine business development approaches and product offerings.

3. Client Service and Financial Planning Oversight , including :

• Ensure that the team provides best-fitting wealth management / investment solutions tailored to clients' financial goals, and risk tolerance;
• Oversee the quality of client interactions, ensuring a high standard of client service and satisfaction;
• Act as an escalation point for complex client inquiries, complaints, or sensitive issues, working towards effective resolution.

4. Risk Management and Compliance , including :

• Ensure strict adherence to all internal policies, procedures, and external regulatory requirements governing wealth management activities (e.g., SCA regulations, UAE Central Bank regulations, policies and guidelines, AML, KYC, consumer protection laws in the UAE);
• Monitor team sales practices to ensure ethical conduct, suitability of advice, and proper disclosure to clients;
• Conduct regular reviews of client files, investment proposals, and transactions to ensure accuracy, completeness, and compliance;
• Stay updated on regulatory changes and communicate their implications to the team;
• Identify and mitigate operational and reputational risks associated with wealth management activities / operations.

5. Collaboration and Stakeholder Management , including :

• Collaborate effectively with product development teams, operations, compliance, and other relevant departments to deliver seamless client solutions;
• Provide market intelligence and client feedback to product development teams and the involved senior management;
• Represent the wealth management team in cross-functional meetings and initiatives.

Requirements

Education and Certifications :

• Bachelor's degree in Finance, Economics, Business Administration, or a related field;
• Master's degree (MBA) and relevant professional certifications (e.g., CFA, CFP, CISI) are highly preferred;
• In-depth knowledge of DIFC policies and guidelines, such as DFSA is high preferred for a position based in DIFC.

Experience :

• Minimum of 8 years of experience in wealth management, financial advisory, financial asset management, or a related sales / business development / team management role within the financial services industry;
• Proven track record of success in leading and managing a team of financial professionals (minimum of 3 years in a leadership role);
• Demonstrated ability to achieve and exceed sales targets for wealth / investment and insurance products;
• Strong understanding of diverse wealth management products and services, including but not limited to mutual funds, bonds, equities, structured products, FX instruments, and insurance solutions.

Skills :

• Exceptional Leadership and Coaching Skills : Ability to inspire, develop, and drive a sales team to achieve ambitious business development, customer retention and product-related targets;
• Strong Sales and Negotiation Acumen : Proven ability to drive sales performance and close complex deals;
• Excellent Communication and Interpersonal Skills : Superior verbal, written, and presentation skills, with the ability to build rapport with clients and team members;
• Client-Centric Approach : A deep understanding of client needs and a commitment to providing comprehensive and suitable financial advice and solutions;
• Regulatory and Compliance Knowledge : Thorough understanding of financial regulations and compliance requirements in the UAE;
• Analytical and Problem-Solving Skills : Ability to interpret financial data, identify trends, and develop effective solutions;
• Technological Proficiency : Familiarity with CRM systems, financial planning software, and investment platforms;
• Results-Oriented and Resilient : Driven to achieve targets and able to perform under pressure.

A very competitive remuneration package shall be discussed with the shortlisted candidates.