Assistant Relationship Manager

Mashreqbank PSC; United Arab Emirates; On-site; AED 80,000 - 110,000; Full time

Job summary

A leading financial institution in the UAE is looking for an Assistant Relationship Manager to support Relationship Managers and enhance client satisfaction. This role requires a minimum of 3 years of experience in Islamic banking, along with strong analytical and communication skills. Candidates should hold a bachelor's degree in Finance or Business Administration. The position offers a dynamic environment with the opportunity to contribute to the bank's growth and client service excellence.

Qualifications

• Minimum 3 years of experience in a similar role within the banking industry.
• Excellent knowledge of Islamic banking principles and products.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Assist Relationship Managers in maintaining client relationships.
• Conduct research and analysis of client needs and market dynamics.
• Prepare proposals and reports on Islamic banking solutions.

Skills

Islamic banking knowledge

Analytical skills

Communication skills

Problem-solving skills

Client service orientation

Education

Bachelor's degree in Finance or Business Administration

Tools

Microsoft Office

Job description

Overview

The Assistant Relationship Manager will play a vital role in supporting the Relationship Managers and the overall success of the Corporate & Investment Banking Group (CIBG). This position offers a unique chance to work within an Islamic banking framework, adhering to ethical and sustainable principles. The successful candidate will be a key member of the team, contributing to the bank's growth and development.

The leading financial institution in MENA. While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Responsibilities

• Assist Relationship Managers in maintaining and expanding relationships with existing clients, ensuring their satisfaction and loyalty.
• Conduct thorough research and analysis of client needs, industry trends, and market dynamics to identify potential business opportunities.
• Prepare and present comprehensive proposals and reports to clients, highlighting the benefits of MashreqBank's Islamic banking solutions.
• Collaborate with cross-functional teams to develop and implement tailored financial solutions for clients, ensuring compliance with Islamic banking principles.
• Monitor and manage client accounts, ensuring accurate and timely processing of transactions and maintaining high standards of service.
• Build and maintain strong relationships with internal stakeholders, including product specialists, legal and compliance teams, to deliver an exceptional client experience.
• Stay updated on industry developments, regulatory changes, and emerging trends in Islamic banking to provide valuable insights to clients.
• Support the Relationship Managers in identifying and mitigating risks associated with client relationships, ensuring compliance with internal policies and procedures.
• Assist in the development and execution of marketing and business development strategies to attract new clients and expand the bank's Islamic banking portfolio.

Qualifications

• A bachelor's degree in Finance, Business Administration, or a related field is preferred.
• Minimum 3 years of experience in a similar role within the banking industry, with a focus on Islamic banking practices.
• Excellent knowledge of Islamic banking principles, products, and services, including Shariah-compliant financing and investment solutions.
• Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed recommendations.
• Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Proficiency in Microsoft Office suite and other relevant banking software.
• Ability to work independently and manage multiple tasks simultaneously, prioritizing effectively.
• A proactive and client-centric approach, with a focus on delivering exceptional customer service.
• Willingness to continuously learn and adapt to the dynamic nature of the Islamic banking industry.
• A person with a disability who can bring unique perspectives and contribute to an inclusive workplace culture.