Risk Management jobs in South Africa
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IT Risk & Assurance Lead — IT Audit Specialist
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The Legends Agency
Procurement & Warehouse Controller
The Legends Agency
Service Delivery Lead
Job summary
A staffing agency in Johannesburg seeks a professional to lead and coordinate the delivery of compliance solutions. The ideal candidate has over 5 years of experience in service delivery or project management and holds a Bachelor's degree. Responsibilities include ensuring service quality, managing risks, and building client relationships. Strong knowledge of B-BBEE Codes and Employment Equity legislation is a plus.
Qualifications
- 5+ years in service delivery, client success, or project management.
- Advantageous experience in B-BBEE, HR compliance, SaaS, or professional services.
- Strong knowledge of B-BBEE Codes and Employment Equity legislation.
Responsibilities
- Lead and coordinate delivery of contracted compliance solutions.
- Ensure services meet SLAs and quality standards.
- Manage risks, resolve issues swiftly, and maintain accurate project records.
- Build trusted client relationships and lead regular service reviews.
- Oversee multi-disciplinary delivery teams and foster a high-performance culture.
- Develop SOPs, implement quality controls, and drive process improvements.
- Ensure compliance with BEE codes and legislation.
Skills
Education
- Lead and coordinate delivery of contracted compliance solutions.
- Ensure services (SaaS, training, advisory, support) meet SLAs and quality standards.
- Manage risks, resolve issues swiftly, and maintain accurate project records.
- Build trusted client relationships and lead regular service reviews.
- Oversee multi-disciplinary delivery teams and foster a high-performance culture.
- Develop SOPs, implement quality controls, and drive process improvements.
- Ensure compliance with BEE codes, Employment Equity legislation, and POPIA.
- Prepare performance reports and present insights to senior management.
- Bachelor’s degree in business management, Project Management, or related field.
- 5+ years in service delivery, client success, or project management.
- Advantageous : experience in B-BBEE, HR compliance, SaaS, or professional services.
- Strong knowledge of B-BBEE Codes and Employment Equity legislation.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.