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Job summary
A strategic consulting firm in Gauteng is seeking an experienced Executive: Business Operations to act as the operational deputy to the COO. The role involves driving operational excellence, managing cross-functional teams, and developing strategies to enhance efficiency and customer satisfaction. The ideal candidate will have a relevant Honours Degree, significant senior management experience, and strong financial acumen.
Qualifications
- Minimum 10 years' senior management experience in operations or strategic execution.
- Proven leadership in managing complex projects.
- Strong commercial and financial acumen.
Responsibilities
- Act as COO's delegate for strategic priorities.
- Develop operational strategies aligned with business goals.
- Oversee Operations and Business Continuity.
Skills
Education
Executive: Business Operations
Region: Gauteng
Department: Business Operations
We are seeking a dynamic and strategic Executive: Business Operations to act as the operational deputy to the Chief Operating Officer (COO). This senior leadership role will drive operational excellence, business performance, and customer success across the organisation.
- Act as the COO’s delegate to ensure seamless leadership and execution of strategic priorities.
- Develop and implement operational strategies aligned with business goals.
- Oversee Operations, Business Continuity, and Support Services to enhance efficiency, profitability, and service delivery.
- Lead key operational areas including installation and support, recovery operations, control centre management, data governance, procurement, and fleet operations.
- Drive continuous improvement initiatives to optimise service quality and customer satisfaction.
- Ensure operational readiness, compliance, and effective risk and continuity management.
- Manage budgets, control costs, and ensure financial performance across all operational areas.
- Build and lead high‑performing teams through clear accountability, development, and performance management.
- Cultivate strong internal and external stakeholder relationships to support business growth and collaboration.
- Essential: Honours Degree in Business Management, Business Administration, Operations Management, or related field (NQF 8).
- Desirable: Postgraduate qualification such as an MBA or Senior Management Development Programme.
- Minimum 10 years’ senior management experience in operations, business continuity, or strategic execution.
- Proven leadership of cross‑functional teams and complex projects.
- Strong commercial and financial acumen with a track record of driving business performance.
- Excellent communication and stakeholder engagement skills.
This is an exceptional opportunity to lead with impact, drive operational excellence, and shape the future of our business.
📩 Apply now with your CV and a short cover letter highlighting your leadership achievements
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.