Operation jobs in South Africa

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry‑changing realities.

For our business, for clients, and for you

Cape Town, South Africa

The Specialist has advanced expertise and experience across trade capturing services for all Apex clients, providing technical assistance, guidance and leadership support.

• Provide solutions for complex client requirements including client engagement & testing
• Partake in projects and provide support across all products and markets across the Trade teams
• Assist with bespoke processes and the standardization of the Trade Operation processes to enable the automation of processing trade volumes
• Provide solutions for corrective actions identified from incidents and ensure successful implementation across the team
• Manage project deliveries including end to end testing and implementation for the team
• Manage Client onboarding and Client offboarding
• Be the primary liaison with ICT regarding applications used by the Trade Operations team
• Be the primary liaison with external vendors, brokers and clients pertaining to trade capturing
• Liaise with brokers and the Trade Operation team members to ensure successful confirmation and settlement of trades
• Build and maintain strong working relationships with external clients regarding matters pertaining to Trade Operation activities
• Build and maintain strong working relationships with internal operations teams regarding matters pertaining to Trade Operations
• Work closely with the Client Management and Service Delivery teams to ensure clients receive the optimal service levels
• Lead training applicable for the team
• Perform the Team Leader oversight function as and when required
• Manage and co‑ordinate the Trade Operation team KPI deliveries
• Align the team’s strategy and KPIs to that of Investment Operations and the broader Traditional Funds Services strategy
• Responsible for managing risk in the Trade Operations team activities by reviewing processes and ensuring that adequate controls are in place to mitigate risk
• Implementation & update of strict application access and process controls surrounding the use of NxManager
• Manage the daily trade administration process for clients and executing the trade in the market as per the client’s instructions
• Responsibility for resolving issues that have been escalated by the team leaders
• Assessing opportunities for improved efficiencies and reduced overhead in existing processes, including new technologies and tools
• Ensure that an SLA is in place and adhered to with external and internal clients
• Improve the Trade Operation team’s daily and monthly processes and update process documents accordingly

• B. Com or similar tertiary business study, and at least 5 years’ experience in Asset Management portfolio administration
• Trade capturing experience across all products and markets.
• A high attention to detail and structured approach to work.
• Strong Asset Management middle office knowledge and experience.
• Sound knowledge and experience of back‑office administration processes.
• Advances level of experience in using Excel, Xceptor, NXM, InvestOne, OMGEO, STP and other related systems
• Candidate needs to understand portfolio management processes and trading lifecycles.
• Excellent communication skills (written & verbal).
• Confident & enthusiastic, and able to work under pressure

• A genuinely unique opportunity to be part of an expanding large global business.
• Competitive remuneration commensurate with skills and experience.
• Training and development opportunities

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.