Maintenance jobs in South Africa

About the job Store Manager (External Applications Only)

Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.

• Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
• Must have well developed business acumen
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Own transport is preferable with valid drivers licence
• Must have own cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
• Must have strong Human Resources Management skills

• Strategic Management
  • Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives
  • Grow and Protect Market Share
  • Grow transactions, sales and market share in store as defined in the budget
  • Achieve sales budgets and growth objectives
  • Manage and promote the customer loyalty programmes and 3rdparty credit
  • Develop action plans to protect the markets where competitors are entering the markets.
  • Ensure Store Business plans are implemented and updated when required
• Customer Service
  • Manage the implementation and monitoring of the Customer Service strategy in the store
  • Ensure an effective Delivery Service is maintained within the store as per company policy
  • Grow and maintain VIC and charge card client base
  • Recommend Range improvements to suite the market
• Asset Control
  • Manage and control shrinkage within the Store as per policy
  • Protect Assets (Cash, Stock and Fixed)
  • Managing Debtors within the Store
  • Analyze security requirements and recommend changes in the Store.
  • Ensure physical security measures in the store are implemented and maintained.
• Business Trade Licenses (Countries)
  • Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable
• Human Resource Management
  • Manage manpower requirements in line with the Company and Division strategy
  • Ensure Succession Planning & Career pathing is in place within the store
  • Ensure open communication / relations with the Store Employee Forum and staff.
  • Ensure training & Development is in place for the store.
  • Manage Employee Relations within the store
• Maintaining Store Standards
  • Conduct daily floor walks
  • Ensure implementation of agreed Action Plans (PIP's) where necessary
  • Monitor adherence of Company standard compliance in the Store
  • Ensure maintenance of housekeeping standards
  • Ensure merchandising policies and standards are adhered to
  • Ensure ready for business is implemented within the stores
  • Ensure lighting, store and racking is maintained in good condition
• Stock Management
  • Ensure stock is ordered and received as per policy
  • Ensure that damage stock is cleared as per policy
  • Implement Obsolete / deranged stock action plans as per policy
  • Manage the slow moving stock as per policy
  • Implement excess stock action plans as per policy
• Store Safety (OHSA) Standards
  • Manage Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation :
  • Ensure all required checklists are completed
  • Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation
  • Investigate, report and manage OHSA Incidents
• Expense management
  • Manage the Store to the Financial Model and benchmarks
  • Maintenance of expenses in line with budget within the store
  • Insurance Claims Administration
    • Report all incidents to the relevant insurer.
    • Liaison with relevant insurer on the claim particulars and validity of the claim
    • Submission of documentation to the relevant insurer.
  • Management of CB Way
    • Implement and maintain controls and disciplines as per the CB Way
  • Leadership
    • Is enthusiastic, knows how to inspire others, connects people.
    • Takes the lead.
    • Inspires others.
    • Takes responsibility.
    • Gives employees their own responsibilities.
    • Stimulates and uses input from others.
    • Shows appreciation for good performance.
  • Result-oriented
    • Being focused on achieving objectives and results, persevering in the face of adversity.
    • Makes concrete agreements with others about the results to be delivered.
    • remains focused on results when other things interfere.
    • Makes an effort to achieve objectives.
    • Has a clear goal in mind.
    • Looks for a solution when achieving the objective becomes threatened.
    • Finishes the job in time.
  • Planning
    • Systematically organising activities and setting time frames, setting priorities.
    • Ensures that the necessary means to perform the job are available on time.
    • Puts matters in an efficient order when planning.
    • Makes the plan understandable for everyone involved.
    • Makes, and maintains a realistic plan.
    • Sets priorities.
  • Delegating
    • Delegating work in an understandable, structured and verifiable manner.
    • When delegating, provides enough space and responsibility to be able to perform the task.
    • Delegates enough work to complete his / her own tasks.
    • When delegating, he / she clarifies what results are required at what time.
    • When delegating, he / she indicates to the employee why he / she in particular is asked this question.
    • Regularly checks the progress of delegated work.
  • Performing under pressure
    • Maintaining an effective performance under pressure, or when faced with setbacks or disappointment.
    • Delivers good results under pressure.
    • Persists when faced with setbacks.
    • Continues to do the right thing under pressure, without making mistakes.
    • Maintains an even performance under pressure.
  • Market orientation
    • Demonstrate being well informed about developments in the market.
    • Actively seeks market information.
    • Think of solutions to internal problems from the viewpoint of the organisation's market position.
    • Informs him / herself about the offers and activities of competitors.
    • Looks for opportunities that allow the organisation to benefit from market trends.
  • Integrity
    • Complying with generally accepted standards in activities related to the position.
    • Keeps promises.
    • Creates realistic expectations.
    • Is sincere.
    • Handles sensitive information carefully.
    • Shows awareness of values, indicates when boundaries are crossed.
  • Accuracy
    • Effectively handling detailed information and being consistently attentive to details.
    • Works in an orderly fashion.
    • Ensures that matters are handled in an orderly and accurate manner from start to finish.
    • Prevents mistakes.
    • Invests energy in checking his / her work for mistakes.
  • Client focus
    • Identifying and actively responding to clients' wishes and needs.
    • Deals with clients in a friendly manner.
    • Shows involvement in the client's problem.
    • Makes clients feel welcome.
    • Approaches the client's question with a can-do mentality.
  • Personal development
    • Being aware of one's own strengths and weaknesses : consciously working on personal development.
    • Is focused on self-broadening and / or gaining more in-depth knowledge.
    • Follows relevant training programmes and / or looks for opportunities to gain experience.
    • Seeks and uses opportunities for personal development.Asks for feedback in order to learn.