Inventory POD/GRA and TOMS Lead: Consumer and Retail

DHL; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading logistics company in South Africa is seeking an Inventory POD/GRA and TOMS Lead. This role involves managing the warehouse management systems, ensuring inventory accuracy, and training team members on inventory procedures. The ideal candidate will have a Grade 12 education, relevant logistics experience, and strong communication skills. This position combines operational oversight with proactive inventory management to enhance service delivery.

Qualifications

• 1-2 years Logistics Sector experience.
• 3-year management experience.
• More than 3 years of operational experience will be a distinct advantage.

Responsibilities

• Ensure accurate control of inventory up to and beyond KPI levels.
• Plan and manage stock counts and audits of inventory.
• Develop and maintain effective inventory processes.

Skills

Good written and communication skills

Proficiency in Windows, Excel, Word and Power Point

Excellent interpersonal, leadership, and planning skills

Operational knowledge and understanding of service delivery

Knowledge of logistics market trends

Education

Grade 12 / Matric

Degree or equivalent qualification

Job description

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we’re looking for…

Inventory POD/GRA and TOMS Lead: Consumer and Retail

Role Outline

To ensure day-to-day business application support and management for warehouse management systems – handling system issues, answering user queries and the testing of application changes or enhancements to ensure maximum system performance. As the Super User of the warehouse management systems, assist all departments/sites with systems and procedures queries as well as provide training on the warehouse systems. To ensure a high quality of Stock Control within the operation and keep stock loss to a minimal. To ensure the procedures pertaining to all functions within the Stock Control department of the Distribution Centre is carried out with the utmost professionalism to ensure smooth transition between principals and the Company. To continuously strive to improve the GRA and physical inventory process and "making DHL a great place to work".

Key Responsibilities

• Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL
• Plan and manage all stock counts and audits of inventory
• Develop & maintain effective inventory process, incorporating warehouse management systems
• Produce accurate stock Key Performance Indicator reports, analyse and recommend changes to Standard Operating Procedures to enhance accuracy and operational effectiveness
• Put in place procedures to monitor and minimise stock losses
• Train team members to ensure that inventory control procedures are fully implemented
• Implement procedures to maintain cycle counting and perpetual inventory
• Understand DHL's stock loss contractual liability and ensure any potential risk is effectively mitigated
• Produce timely and accurate management information & reports as required
• Manage and motivate inventory team - ensure adequate inventory team cover available across all operational shifts
• Control of team budgeted hours and costs
• Create and publish Standard Operating Procedures
• Contribute to site continuous improvement agenda
• Assists with the Configuration and deployment of WMOS/TOMS product management applications in-line with industry methodologies and standards.
• Support the IT Program Leads in delivering quality product for use in the operational business.
• Contribution to improving the country business unit P&L through effective usage of IT services and solutions
• Responsible for contributing to the delivery of IT projects from definition phases through to successful delivery.
• Compile and submit all training-related reports within a given timeframe. Develop and update new training material. Schedule and deliver training as per operation requirements
• Interface effectively with the Site Teams, IT, Solutions Design and Business Development departments to gather information and build efficient, cost‑effective solutions.
• Identify and mitigate warehouse system risks
• Investigate all stock losses and adjustments.
• Maintain appropriate information / reporting systems to monitor Depot performance on an ongoing basis
• Manage the PI process
• Compile and submit relevant reports and statistics to Senior Management on a daily, weekly / monthly basis.
• Assist in the preparation of and control of direct expenses budget by investigating variances with a focus on overtime and other variable costs {stock losses}
• Ensure accurate inventory administration of all aspects of the warehouse.
• Full responsibility of stock take i.e. Planning, preparation and physical counting of stock
• To ensure full compliance and implementation to the Global BRC Standards.
• Ensure Maintenance of product traceability
• Establish control system for maintenance of stock

Qualifications / Experience

• Grade 12 / Matric – Essential
• Degree or equivalent qualification will be a distinct advantage
• 1 -2 years Logistics Sector experience
• 3-year management experience
• More than 3 years of operational experience will be a distinct advantage
• More than 3 years of experience in Project Management

Skills / Competencies

• Good written and communication skills
• Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
• Excellent interpersonal, leadership, motivation and planning skills
• Person should know what products are handled by the Company
• Person should have a good understanding of quality as a key value
• Operational knowledge and understanding of service delivery
• Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically
• React to customers in a courteous and professional manner and maintain at the highest level
• Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so
• Budget management
• Knowledge of logistics market trends, opportunities and challenges

Languages

• English - verbal and written