Jobs in Johannesburg, South Africa
Strategic Saas Implementation & Success Lead
Hire Far Out
Remote SaaS Implementation & Success Lead (GP Practices)
Hire Far Out
Growth-Driven TravelTech CMO & Digital Marketing Lead
Sim2Serve
Cmo - Travel Tech & Digital Growth Leader (Remote)
Sim2Serve
Discover more opportunities than anywhere else. Find more jobs nowSenior Director, Fraud & Risk Operations (Remote)
Black Pen Recruitment
Remote Customer Excellence Team Lead — Johannesburg
Brsk
Connect with headhunters to apply for similar jobsHead Of Fraud & Risk Operations (Remote)
Black Pen Recruitment
Senior GenAI Integrated Designer — eCommerce (Remote)
Brandtech+
Video Prospecting Lead Gen Specialist (Part-Time)
HFBAC (Hiring For and Building Awesome Companies)
Lead Generation Specialist - Use Video Prospecting to Build Pipelines
HFBAC (Hiring For and Building Awesome Companies)
GenAI Senior Integrated Designer (eCommerce)
Brandtech+
Remote GenAI Senior Integrated Designer - French-speaking
Brandtech+
GenAI Creative Lead, Integrated Design (Remote)
Brandtech+
GenAI Senior Integrated Designer (French Speaking)
Brandtech+
Remote Real Estate Admin & Social Media Assistant (PT)
Exclusively Remote
Chemistry-First Candidate Screener (Remote, Part-Time)
HFBAC (Hiring For and Building Awesome Companies)
Incident Response Lead — 24/7 IT Recovery Leader
Fusiontek
Candidate Screening Specialist - Build Teams That Actually Work
HFBAC (Hiring For and Building Awesome Companies)
Remote Customer Excellence Team Leader
Job summary
A customer service company is looking for a Customer Excellence Team Leader who will lead and inspire a team towards exceptional service. The role involves mentoring agents, managing customer queries, and ensuring operational efficiency. Candidates must have proven leadership experience in customer service and excellent communication skills. This position offers remote work with the opportunity for permanent placement after three months.
Qualifications
- Proven leadership experience in customer service is required.
- Strong communication skills are essential.
- A drive for results is necessary.
Responsibilities
- Lead and inspire a team towards exceptional service.
- Mentor agents to improve performance.
- Manage customer queries effectively.
- Ensure operational efficiency in the team.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.