Hospitality jobs in South Africa
Front Of House Coordinator - Cape Town
Carrick Wealth
Junior Restaurant Manager — Growth in Retail Ops
Treasure Trove Personnel
Hotel & Estate Maintenance Technician
Delaire (Pty) Ltd.
Gauteng Petrol Station Cashier & Attendant (Full-Time)
Platinum Life
Property Financial Manager
MORE - Luxury Hotels & Lodges in Southern Africa
Discover more opportunities than anywhere else. Find more jobs nowCashierPetrol Attendant
Platinum Life
Junior Restaurant Manager
Treasure Trove Personnel
Restaurant General Manager
OttoBauthentic
Connect with headhunters to apply for similar jobsOperations Manager - New Market Entry and Expansion
Hungry Lion Fast Foods (Pty) Ltd
F&B Operations Leader - Luxury Hotel
Red Carnation Hotels
Senior HR Lead - Luxury Hospitality & People Strategy
The Alpina Gstaad
Guest Experience Specialist - Hotel Front Desk
Eduvos
Senior Lodge Project Lead – Sustainable Hospitality
Wilderness
Senior Project Manager – Remote Lodge Developments
Wilderness
HR Manager (m/w/d)
The Alpina Gstaad
Senior Luxury Travel Operations Specialist
Wildernessdestinations
Senior Travel Designer
Wildernessdestinations
Kitchen Assistant & Cook — Fast-Paced Hospitality
Rj Recruitment SA /070_ 6117_112
Senior Operations Specialist
Wildernessdestinations
Kitchen Assistant / Cook
Rj Recruitment SA /070_ 6117_112
Pastry Demi Chef - Elevate Desserts in a 5★ Hotel
The Royal Portfolio
Front Of House Coordinator - Cape Town
Job summary
A financial services company in South Africa is seeking a Front of House Coordinator to provide reception and administrative support. The role requires a candidate with 3 to 5 years of relevant experience and strong client-facing skills. Responsibilities include managing guest interactions and facilitating smooth communication between teams. Ideal candidates should have excellent organizational skills and the ability to handle multiple tasks efficiently. A post-matric qualification and a personal vehicle are advantageous.
Qualifications
- 3 - 5 years of working experience, preferably in a Front of House role.
- Client-facing experience in the Financial Services Industry is advantageous.
- Must have own car for transportation.
Responsibilities
- Provide reception and administrative support to the Carrick Office.
- Ensure a welcoming environment by greeting guests and handling inquiries.
- Support with arranging company events and travel arrangements.
- Act as a liaison between front-of-house and back-of-house teams.
- Monitor the quality of cleanliness and presentation of the front of house.
Skills
Education
Job Title: Front of House Coordinator. Reports to: Group CEO's Executive Assistant. Job Family: Office Support / Operations / Administration / Receptionist. Type of Work: To provide reception and administrative support to the Carrick Office in Cape Town.
Ensure a welcoming environment by greeting all guests, addressing inquiries, and providing relevant information. Answer all incoming phone calls in a welcoming tone. Handle booking of the boardroom and coordinate with service staff to ensure that guests are provided with hospitality.
- Work closely with the Executive Assistant to support the Executive Team.
- Support with arranging company events and other related projects.
- Support with travel arrangements and courier management.
- Assist Human Resources with the ERS Bio reports.
- Assist with the onboarding of new joiners by arranging stationery and making sure that the workspace is set up.
- Monitor the parking bays and arrange bays for new joiners and any other stakeholders.
- Act as a liaison between the front-of-house and back-of-house teams, facilitating smooth communication and ensuring seamless coordination of service.
- Assist in coordinating special events and other functions.
- Respond to guest feedback and concerns, aiming to resolve issues promptly and provide exceptional customer service to enhance the overall guest experience.
- Work closely with the service team to ensure well-versed customer service standards and operational procedures.
- Monitor the quality of cleanliness and presentation of the front of house.
- Keep track of inventory-related items at the front of house.
- Foster a collaborative and positive working environment by promoting teamwork and effective communication among the front-of-house staff.
- Attend to all administrative queries, such as courier management and updating an internal telephone list.
- Attend to ad-hoc duties as and when needed by various management.
Senior Certificate / Matric, post-matric qualification advantageous.
- 3 – 5 years of working experience, must have own car.
- Front of House | Receptionist – must have worked in this role successfully.
- Client-facing experience, such as Receptionist / Front of House (preferably in Financial Services Industry background).
- Excellent Communication Skills.
- Excellent Organizational Skills.
- Punctual / Time Management Skills.
- Computer Skills.
- Telephone Etiquette.
- Assertive and good listening skills, Professionalism.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.