Data Entry Remote jobs in South Africa
E-commerce Sales & Customer Service Representative
TalentPop App
Remote Bookkeeping Assistant - Africa
Scalesource
Behavioral Health Specialist
ICONMA
Customer Service / Virtual Assistant
VirtueStaff
Pharmacy Operations Specialist
ICONMA
Discover more opportunities than anywhere else. Find more jobs nowRemote Administrative Assistant — Part-Time With Flexible Hours
Guildsteam
Insurance Technician
DXC Technology Inc.
Connect with headhunters to apply for similar jobsRemote Insurance Processing Analyst
DXC Technology Inc.
Executive Virtual Assistant – Remote Operations Support
Hire Hangar
E-commerce Auction & Operations Virtual Assistant
Assist World
Bookkeeper & Administrative Associate
Affinity International
Customer Support & Office Administrator - EST Hrs (Remote)
ISTA Personnel Solutions
Remote Bookkeeper & Administrative Ops Associate
Affinity International
Remote Accounting AI Analyst: QA & Labeling
OpsArmy
Remote Data Entry & CRM Updates Specialist
The Legends Agency
Part-Time Remote Data Entry Clerk (Flexible Hours)
Mashreq Bank
Work From Home Data Entry Jobs (Weekly Payout)
Mashreq Bank
Laboratory Technician VIVO biobank
Newcastle University
E-commerce Sales & Customer Service Representative
Job summary
A leading e-commerce support company is seeking an E-commerce Sales & Customer Service Representative to proactively drive sales conversion and manage customer inquiries in a remote setting. The ideal candidate will have a proven record in sales and customer support, exceptional communication skills, and comfort with e-commerce platforms. This role offers opportunities for commissions, work from home flexibility, and a host of benefits including health coverage and career advancement.
Benefits
Qualifications
- 1+ year of proven remote sales and customer support experience required.
- Must be experienced with sales-focused e-commerce support.
- Outstanding verbal and written communication skills are necessary.
- Familiarity with e-commerce platforms and customer engagement tools is an advantage.
- Self-starter comfortable working in a remote setting.
Responsibilities
- Engage customers to identify and maximize sales opportunities.
- Assist with abandoned carts and manage subscription recoveries.
- Serve as the voice of the brand across communication channels.
- Manage all post-purchase and order-related concerns.
- Log customer interactions and contribute to reporting.
Skills
Tools
E-commerce Sales & Customer Service Representative | Remote (Brand Concierge)
At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy.
- Sales Conversion: Proactively engage customers to identify sales opportunities, executing upselling, cross‑selling, and product bundling to maximize the Average Order Value (AOV).
- Revenue Recovery: Implement targeted efforts for abandoned cart assistance and manage subscription recovery and winback campaigns to recapture lost revenue and boost Customer Lifetime Value (LTV).
- Customer Advocacy: Serve as the professional voice of the brand across all communication channels (phone, email, live chat, SMS), resolving inquiries and offering expert product guidance.
- Order Excellence: Efficiently manage all post‑purchase and order‑related concerns (tracking, returns, and exchanges) to ensure a seamless experience that encourages immediate repeat purchases.
- Data Entry & Reporting: Accurately log all customer interactions and sales data, contributing to reporting that identifies trends and drives process improvements.
- Mandatory Experience: 1+ year of proven remote/online sales and customer support experience is essential.
- E-commerce Proficiency: Must be comfortable and experienced with the sales‑focused aspects of e-commerce support (e.g., upselling, managing subscription issues, driving sales conversion).
- Communication & Persuasion: Outstanding verbal and written communication skills with a natural ability to quickly build rapport and convert conversations into sales.
- Tech Savvy: Familiarity with e-commerce platforms like Shopify and key customer engagement/CRM software is a significant advantage.
- Work Environment: Must be a highly motivated self‑starter comfortable thriving in a remote, high‑performance setting.
- A dedicated personal computer or laptop (i5 processor or modern equivalent).
- A stable, high‑speed internet connection (minimum 15 Mbps download and upload speed).
- A quiet, professional workspace suitable for conducting clear, uninterrupted calls.
- Incentive Pay: Opportunity to earn commissions and performance bonuses in addition to your base salary.
- Work Flexibility: 100% permanent work‑from‑home setup—zero commute required.
- Benefits: Comprehensive health coverage (HMO or monthly stipend) and paid time off.
- Growth: Clear paths for career advancement and professional skill development within a supportive team.
- Select Position: When applying, please choose Brand Concierge from the list of available roles.
- Enter Code: In the application form, you must enter the unique code ECSR in the designated application code field.
Ready to be the revenue‑driving force behind top E-commerce brands? Apply now to become our next E-commerce Sales & Customer Service Representative!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.