Programme Manager

Hashtag Nonprofit NPC; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

A dedicated nonprofit organization in Cape Town seeks a Programme Manager to oversee operations for two centers supporting vulnerable children. The role includes ensuring high-quality program delivery, compliance with relevant legislation, and staff management. Candidates must have a Social Work Degree, at least 5 years of experience, and strong communication skills. This full-time position offers a challenging and rewarding opportunity to make a difference in the community.

Qualifications

• Minimum 5 years post‑qualification experience is required.
• Minimum 3 years management experience in a related field.
• Ability to communicate effectively in English, Afrikaans, or isiXhosa.

Responsibilities

• Oversee daily operations at LaunchPad Child and Youth Care Centre.
• Manage staff and ensure compliance with children's welfare regulations.
• Lead teams to deliver quality programmes for vulnerable children.

Skills

Leadership

Problem-solving

Communication

Organization

Education

Social Work Degree

SACSSP Registration for 2026

Tools

MS Word

Job description

Homestead Projects for Street Children

Programme Manager at the Homestead

Deadline: 19 February 2026

Region: Cape Town

Salary: Market related and commensurate with experience

Type of employment: Full time

Job Description

Location: Observatory, Cape Town

Reporting to: Executive Director

Hours of work: Monday to Friday, 08h00 to 16h30

Nature of contract: 6-month probationary period, becoming permanent following successful completion

About The Role

The Programme Manager will oversee operations at both the LaunchPad Child and Youth Care Centre (CYCC) and the Yizani Drop-In Centre (DIC), ensuring high‑quality programme delivery, compliance, staff management, and effective service provision for vulnerable children and youth.

Roles and Responsibilities

• LaunchPad Child and Youth Care Centre (CYCC)
• Manage daily centre operations, staff supervision, shift systems, and hygiene standards.
• Oversee developmental activities including school enrolment, life skills, sport, and recreation.
• Coordinate monthly procurement and manage administrative processes.
• Utilise monitoring and evaluation systems and prepare evidence‑based reporting.
• Oversee vehicle use, maintenance, and licensing.
• Manage maintenance issues, obtain quotes, and conduct health and safety inspections.
• Supervise youth placements, therapeutic interventions, and liaise with authorities on statutory matters.
• Build and maintain stakeholder networks to support programme operations.
• Maintain up‑to‑date knowledge of industry challenges and compliance requirements for alternative care facilities.
• Lead teams to deliver quality programmes aligned with organisational strategic plans.
• Yizani Drop-In Centre (DIC)
• Manage operations of the PEI programme and ensure all basic needs services meet norms and standards.
• Supervise Social Workers and staff delivering life skills, therapeutic support, family preservation, school support, group work, holiday programmes and recreational activities.
• Provide guidance during programme delivery challenges, troubleshoot issues and respond to emergencies.
• Create and maintain a safe, nurturing and trusting environment for all children.
• Oversee procurement within budget for groceries, hygiene products, school uniforms, cleaning materials and stationery.
• Ensure the drop‑in centre remains fully equipped and operational with all facilities in working order.
• Support ad‑hoc activities such as camps, holiday programmes, public liaison and community engagement.
• Compliance & Governance
• Ensure compliance with CYCC Norms and Standards and the Children’s Act, including accountability for statutory placements.
• Ensure compliance with child protection legislation, including the Children’s Act and UN Rights of the Child at the Yizani Drop-in Center.
• Ensure all staff comply with policy and legislative requirements.
• Verify and maintain annual SACSSP registration for professional staff.
• Oversee DSD quality assurance audits, reporting and implementation of recommendations.
• Ensure that all youth care interventions align with applicable regulations and amendments.
• Team Leadership & Reporting
• Provide leadership, mentorship and guidance to teams.
• Support staff development and encourage professional growth.
• Submit accurate monthly reports to the Executive Director.
• Submit quarterly reports and registers to DSD.
• Maintain stakeholder partnerships and participate in monthly management meetings.

Qualifications And Requirements

Education & Qualifications

• Social Work Degree (Compulsory)
• SACSSP Registration for 2026
• Minimum 5 years post‑qualification experience

Work Experience

• Minimum 3 years management experience
• At least 5 years’ experience in the NPO sector (desired)
• Experience in residential care facilities (advantageous)
• Experience in therapeutic interventions, disciplinary processes, financial and operations management

Strong Communication and Interpersonal Skills

• Excellent verbal and written communication in English
• Fluency in Afrikaans or isiXhosa (advantageous)
• Patient, respectful communicator
• Strong leadership and problem‑solving abilities
• Ability to see opportunity in adversity

Excellent Organisational and Administration Skills

• Strong time‑management skills
• High attention to detail and accuracy
• Ability to manage and log data systematically
• Fast‑paced, reliable, self‑managed and punctual

Specific Requirements

• Computer literacy (MS Word, email, data entry)
• Ability to work remotely using remote desktop tools
• Driver’s Licence (Compulsory)
• Willingness to undergo:
  • polygraph testing
  • in‑depth reference and psychometric checks
  • Child Protection Register screening
• Ability to work independently and motivate teams
• Must be able to be on‑call after hours and on weekends

How to apply

Closing date for applications: 19 February 2026

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful.