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Growth-Driven SaaS Account Manager (Marketplace)
Job summary
A innovative beauty marketplace is seeking an Account Manager in Cape Town to drive growth and assist merchants in maximizing their participation on the platform. Responsibilities include managing accounts, optimizing listings, analyzing revenue reports, and ensuring positive experiences for merchants. The ideal candidate has a Bachelor's degree and 1-2+ years of sales or account management in the tech or e-commerce sectors. This full-time position offers competitive compensation and hybrid working arrangements.
Benefits
Qualifications
- 1-2+ years of sales or account management experience in the Internet, software, or e-commerce sectors.
- Experience with online marketplaces or SaaS platforms is desirable.
- Ideally a keen interest in the Beauty and Wellness industry.
Responsibilities
- Serve as a lead point of contact for merchants on account management activities.
- Support merchant onboarding and training.
- Analyze reports to increase monetized revenue from existing accounts.
- Ensure positive merchant experience through effective communication.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.