Customer Service Agent jobs in South Africa

Industry : Security Technology | Experience : 2 - 5+ years

Type : Full-time | Environment : Innovative, high-energy, autonomous

About the Role

We’re looking for a Sales Consultant to join our client’s fast-growing technology business that’s redefining the future of the security industry through advanced video analytics and AI-powered verification.

If you’re a confident relationship builder with a strong network in security and a passion for cutting-edge tech, this is your chance to be part of a disruptive movement in South Africa’s security landscape.

Drive the future of security technology. Thrive in an environment that values independence, hustle, and growth.

What You’ll Be Doing

• Hunt for new business in the remote monitoring, guarding, and armed response sector
• Engage and qualify prospective clients with long-term potential
• Collaborate with the technical team on solution demos and proof-of-concept engagements
• Own the full sales cycle from lead generation to signed contracts and retention
• Join strategic sales meetings and work alongside internal and external stakeholders
• Track and smash KPIs : new meetings, product demos, client onboarding, and contract growth

What You’ll Need

• 2 - 5+ years of proven sales experience in physical electronic security solutions
• Strong communication skills in English and Afrikaans
• Valid driver’s license and own transport
• Ability and willingness to travel nationally
• Resilience under pressure, self-discipline, and strong negotiation skills
• Proficiency in time management, relationship-building, and structured sales cycles

What’s In It for You

• Work with a disruptive South African tech business in growth mode
• Competitive package : R15 000 CTC + Commission
• Laptop and full access to technical support and demo resources
• Opportunity to work with AI, analytics, and security innovation
• A role that rewards drive, independence, and results

A Few Things to Know

• Occasional after-hours work may be required depending on client engagements
• Knowledge of control room operations, remote monitoring, or alarm system sales is a strong advantage
• This role is best suited to a hunter mentality with a passion for innovation
• A Sales Consultant in the security industry would typically sell :
• Guarding services (armed response, patrols, security personnel)
• CCTV systems and monitoring
• Access control systems (biometrics, card readers, turnstiles)
• Alarm systems with sensors and sirens
• Perimeter security (electric fences, beams)
• 24 / 7 off-site monitoring services
• Risk assessments and security consulting

Ready to Apply?

Click Apply Online to be directed to our secure application platform via Ditto Jobs. Please complete your application in full.

If you don’t hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).

Data Privacy Notice

By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.