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Customer Solution Consultant

Location: Cape Town On-Site and willing to travel to customers.

Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation. Headquartered in Cape Town (Somerset West), with a growing global customer base, enables teams to automate and integrate any application, system, or database with speed and simplicity.

As they continue to scale, we are proud to launch our own Centre of Excellence, a space where technology and consulting meet to solve real-world problems.

You'll be joining a forward-thinking team that believes in the power of human-led, technology-enabled services. Our customers span different industries, and we're united by one mission: helping them get full value from their subscription.

As an Integration Analyst Consultant, you'll work directly with customers to drive discovery, collaborate with our Integration Architect to deliver smart integration strategies, and ensure clients are maximizing their software investment.

You'll act as a trusted consultant, uncovering automation opportunities, advising on processes, and guiding clients through transformation journeys with a direct business impact.

This is a high-ownership, high-impact role that blends business analysis, integration expertise, and client collaboration.

• Partner with customers to analyze systems, understand business workflows, and identify integration opportunities.
• Conduct discovery and requirements workshops to surface technical and business needs.
• Propose, document, and present tailored integration solutions using Flowgear.
• Assist with data and process modeling, transformation mapping, and best-practice configuration.
• Provide hands-on support during integration design, build, and optimization phases.
• Collaborate with our internal Solution Engineering and support teams to drive value realization.
• Lead post-implementation reviews to ensure solutions deliver measurable outcomes.
• Contribute to internal knowledge sharing, platform feedback, and product evolution.

• Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, or Finance.
• Knowledge of ERP and Financial systems processes.
• Relevant ERP or iPaaS certifications (e.g., Sage, NetSuite, Flowgear, Workday, Oracle).

• ERP Certifications in Syspro, Netsuite, Sage.
• Experience with iPaaS platforms.
• Familiarity with low-code/no-code platforms.
• Scripting or API development exposure.

• 4-6 years in an integration analyst, business systems analyst, or implementation role.
• Understanding of ERP ecosystems: Workday, SAP, Oracle, NetSuite, Sage.
• Strong grasp of finance process flows and transformation initiatives.
• Experience designing integrations with Financial Institutions, Manufacturing, and eCommerce.
• Hands-on experience with data modeling and transformation logic.
• Familiarity with API concepts (REST, SOAP, GraphQL), JSON, XML, and middleware strategies.
• Ability to lead client workshops and design sessions independently.

• Financial processes transformation projects, HR integration, and data migration understanding.
• Cross-functional collaboration skills with Finance, HR, and IT stakeholders.
• Strong communication skills.
• Passion for using technology to solve complex business challenges.

• REST, SOAP, JSON, XML, GRAPHQL, ERP, SAP, ORACLE, NETSUITE, SAGE, Syspro, iPaaS, Middleware.

• Degree.

What We Do

We help businesses seamlessly integrate data across applications and services, enabling them to focus on their core operations. Using our low-code visual designer, prebuilt connectors, and innovative DevOps approach, we simplify integration challenges.

What It's Like to Work Here

We value persistence, autonomy, and collaboration in small teams. Success here means embracing challenges—whether creating a new connector or optimizing performance. We empower team members to make impactful decisions, fostering ownership in the company's success. Developers work across multiple platform areas, gaining diverse project exposure.

We hire problem-solvers who thrive on responsibility and enjoy building complex solutions. While technical skills are key, effective communication is equally important.

Our Tech Stack

The platform is built on .NET 8, operating on Azure clouds in South Africa, Europe, and the US, with on-premise options. Key Azure services include VMs, Storage, Key Vault, and App Gateway. Workflows are stored in GitHub for transparency. Development tools include Visual Studio and VS Code, with code managed via GitHub, CI/CD pipelines via Azure DevOps, and extensive Terraform use for automation.

Employer & Job Benefits

• Provident Fund
• Discovery Medical Aid
• Gym
• Subsidized home fiber
• Company laptop