Food & Beverage Supervisor

The Capital Hotels, Apartments & Resorts; Ballito; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading hospitality group in Ballito seeks an experienced F&B Supervisor to oversee restaurant and bar operations. The role requires at least 1-2 years of supervisory experience in food and beverage. Key qualities include strong leadership skills, a proactive problem-solving approach, and excellent communication abilities. Applicants must have a hospitality qualification and a matric certificate. Relocation costs will be covered by the successful applicant if they reside outside Ballito.

Qualifications

• 1-2 years proven food and beverage supervisory experience required.
• Hands-on problem-solving approach and ability to remain calm under pressure.
• Proactive and strong interpersonal skills.

Responsibilities

• Supervise and coordinate daily activities for Restaurant, Bar, and Room Service.
• Take charge of F&B operations in absence of F&B Manager.

Skills

Customer service orientation

Problem solving

Leadership skills

Communication skills

Attention to detail

Education

Matric

Hospitality Qualification or Similar

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description

The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities: supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.

Minimum Requirements

• Matric
• Hospitality Qualification or Similar
• 1 - 2 Years proven Food and Beverage Supervisory experience
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.