Regional Manager

Empact Group; Sandton; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A dynamic services organization in Sandton is seeking a driven Regional Manager to oversee multiple locations. The ideal candidate will exhibit strong leadership skills and a proven track record of driving revenue growth and operational success. Key responsibilities include managing teams, ensuring compliance with contractual obligations, and developing strategies to increase profitability. Minimum 5 years in the services industry is essential. Join a high-pressure environment with long hours if you're ready to make a significant impact.

Qualifications

• At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role.
• Proven track record of meeting and exceeding sales targets and operational goals.
• Flexibility to travel regularly within the region.

Responsibilities

• Develop and implement strategies to drive revenue growth.
• Manage Unit/Catering Managers to ensure operational issues are resolved.
• Ensure contractual obligations are met within Service Level Agreements.

Skills

Leadership Skills

Problem solving skills

Financial Acumen

Excellent communication skills

Negotiation Skills

People Management Skills

Education

Matric / Grade 12

Bachelor's degree (advantageous)

Tools

Microsoft Office Suite

Job description

We are seeking a driven and experienced Regional Manager to oversee multiple locations within our organization. The Regional Manager will be responsible for driving operational success, leading teams based in our in‑office restaurants and ensuring consistent execution of company standards across all locations within their region. The ideal candidate will have strong leadership skills, a proven track record of meeting and exceeding sales targets, and the ability to effectively manage a geographically dispersed team.

Education And Experience Required

• Matric / Grade 12 (Bachelor's degree advantageous)
• At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi‑unit management role
• Experience in the food industry will be advantageous
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• Proven track record of meeting and exceeding sales targets and operational goals
• Excellent problem‑solving and decision‑making abilities
• Proficiency in Microsoft Office Suite and other relevant software applications
• Flexibility to travel regularly within the region
• A good working knowledge of HSE

Key Areas Of Responsibility

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Develop and implement strategies to drive revenue growth and increase profitability
• Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
• Manage units to ensure profitability, sustainability as well as secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams of clients to ensure realisation of strategic goals
• Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure unit costs and expenditure, within region, are tightly managed
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of each unit with the support of the unit or project Manager
• Attend all relevant meetings with clients and management teams and ensure communication to units
• Regularly meet with the client to ensure success of the contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level
• Stay informed on industry trends and market conditions to inform decision-making and strategic planning.

Additional Considerations

• Drivers Licence with own vehicle
• This is a highly pressurised environment with long hours

Knowledge, Skills And Competencies

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self‑motivated
• Problem solving skills
• Negotiation Skills

If you are a dynamic leader with a passion for the services industry and a proven track record of achieving results, we invite you to apply for this exciting opportunity.