Branch Managers

Fidelity Services Group; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading security services provider based in Pretoria is seeking a Branch Manager to oversee operations and ensure compliance with contractual agreements. The ideal candidate will have over 10 years of experience in the security industry, strong leadership and communication skills, and financial management expertise. Responsibilities include managing staff, preparing budgets, and maintaining client relations. This role requires assertiveness, planning skills, and a valid Driver’s License.

Qualifications

• At least 10 years’ experience in the security industry.
• Senior Security Management experience managing a large workforce.
• Experience in managing a fleet of vehicles.
• Own reliable transport and valid Driver’s License required.

Responsibilities

• Manage day-to-day operations of a large Branch.
• Ensure Security Officers meet contractual agreements.
• Conduct training and development of staff.
• Prepare annual budgets and monitor adherence.

Skills

Leadership skills

Excellent people management

Communication skills

Client liaison skills

Organisational skills

Financial Management

Assertive and goal driven

Education

Matric certificate

Psira Grade A registration

ISO 9001:2008 Quality Management knowledge

Tools

Microsoft Programs

Job description

A vacancy exists for a BRANCH MANAGER stationed in Pretoria. The position will report to the General Manager.

The overall purpose of this position is to manage the day-to-day operations and management of a large Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Key Performance Areas (Not totally inclusive)

• Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
• Large fleet management.
• Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
• Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
• Attending daily / weekly, /monthly internal Management meetings as required.
• Quarterly appraisal of Operations and Administrative staff.
• Training and development of staff.
• Succession planning of staff.
• Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
• Asset control.
• Responsible for staff, duty rosters and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
• Ensuring that all operations comply with the standards and procedures required by the quality management system
• Submission of monthly and quarterly reports as required by Management.
• Risk assessments on Client premises.
• Investigation reports.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring that Security staff always maintains required performance.
• Dealing with all required administration matters.
• Liaising daily on various operational issues.

Qualifications, experience and other competencies required

• Matric certificate, Psira Grade A registration and accreditation.
• At least 10 years’ experience in the security industry.
• Senior Security Management experience in managing a large security work force. Dealing at Executive level.
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• Excellent people management experience and skills.
• Administration, interpersonal communication, and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Experience in Financial Management /Budgets.
• Experience in managing a fleet of vehicles.
• Assertive / Goal driven / Self motivator / passion for the business.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.
• No criminal record.
• Excellent track record.

Core Competencies

• Strong planning skills
• Leadership skills
• Organisational skills
• Good interpersonal skills
• Communication skills
• Client liaison skills

Interested candidates whose credentials best match the requirements can send their CV’s before close of business on 19 December 2025 to Email address: [e-mail] & [e-mail]

We reserve the right not to make an appointment to any advertised position.

Whilst preference is always given to existing employees and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team. Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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