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FinTech Customer Insights Engineer
Job summary
A fintech company in Cape Town is seeking a Customer Insights Analyst to join their Marketing team. This role involves blending analytical problem-solving with hands-on analytics engineering to develop reliable customer data pipelines. Candidates should have experience with SQL, Python, and data visualization tools, along with a solid educational background in data analysis. The position focuses on generating insights to enhance user growth and retention while working in a collaborative environment.
Qualifications
- 3+ years in analytics/engineering, building models on Snowflake or similar cloud data warehouses.
- Familiarity with CDP (Segment) implementation, event schema design, and identity governance.
- Experience with Agile delivery and working in cross-functional teams.
Responsibilities
- Translate ambiguous business questions into clear metrics, hypotheses, analyses, and decisive recommendations.
- Model and document governed customer datasets in Snowflake using dbt to serve reporting and analysis.
- Explore and share findings using SQL/Python, creating reusable notebooks to illustrate trends.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.