FinTech Customer Insights Engineer

Lulalend; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A fintech company in Cape Town is seeking a Customer Insights Analyst to join their Marketing team. This role involves blending analytical problem-solving with hands-on analytics engineering to develop reliable customer data pipelines. Candidates should have experience with SQL, Python, and data visualization tools, along with a solid educational background in data analysis. The position focuses on generating insights to enhance user growth and retention while working in a collaborative environment.

Qualifications

• 3+ years in analytics/engineering, building models on Snowflake or similar cloud data warehouses.
• Familiarity with CDP (Segment) implementation, event schema design, and identity governance.
• Experience with Agile delivery and working in cross-functional teams.

Responsibilities

• Translate ambiguous business questions into clear metrics, hypotheses, analyses, and decisive recommendations.
• Model and document governed customer datasets in Snowflake using dbt to serve reporting and analysis.
• Explore and share findings using SQL/Python, creating reusable notebooks to illustrate trends.

Skills

Expert SQL skills

Proficiency in dbt workflows

2+ years of Python

Expertise in Product Analytics

Strong grasp of databases and data structures

Education

BSc or equivalent experience in a related field

Tools

Snowflake

Mixpanel

SQL

Python

Git

Job description

A fintech company in Cape Town is seeking a Customer Insights Analyst to join their Marketing team. This role involves blending analytical problem-solving with hands-on analytics engineering to develop reliable customer data pipelines. Candidates should have experience with SQL, Python, and data visualization tools, along with a solid educational background in data analysis. The position focuses on generating insights to enhance user growth and retention while working in a collaborative environment.