Desktop Support Engineer jobs in Singapore

Job Responsibilities:

• Support the client’s DMZ network operations and maintain core network infrastructure.
• Manage and resolve incidents, coordinating with cross-functional teams (e.g., cloud teams) to meet SLAs.
• Perform fault analysis, resolve issues, update configurations, and optimize performance.
• Maintain documentation and operational best practices, ensuring alignment with security policies and standards.

Job Requirements:

• Diploma in Computer Science, IT, Engineering, or a related field.
• Minimum 3 years of experience with strong knowledge of cloud networking and network infrastructure.
• AWS operational experience (System Administrator or Cloud Engineer). AWS certifications (Cloud Practitioner, SysOps Admin Associate, or Solutions Architect Associate) preferred. Advanced Networking (Specialty) is a plus.
• Hands-on knowledge of firewall, switches, routers, DNS, DHCP, NTP, TCP/IP networking. Certifications like CCNA, ITIL are advantageous.
• Skilled in diagnosing and troubleshooting network access issues.
• Prior experience in defence or government agencies requiring security clearance is beneficial.
• Strong communication skills—both written and verbal.