A technology support company in Singapore is seeking a skilled individual to provide technical support and manage IT infrastructure projects in a hospital environment. The ideal candidate should possess a Diploma or Bachelor’s degree in Computer Networking/Engineering and have at least 2 years of relevant experience. Responsibilities include troubleshooting issues, conducting training, and ensuring customer satisfaction throughout the project lifecycle.
Qualifications
2 years' experience in Computer Networking or related field.
Aggressive, self-motivated, independent, and result-oriented.
Good organisation, interpersonal, and communication skills.
Responsabilités
Provide technical support on network, server, and security.
Responsible for overall project implementation in a hospital environment.
Conduct training to end-user and staff members.
Connaissances
Technical support
Project management
Troubleshooting
Communication skills
Team player
Formation
Diploma/Bachelor’s Degree in Computer Networking / Engineering
Description du poste
Main duties:
Provide technical support on network, server, and security.
Troubleshoot hardware and software problems.
Responsible for overall project implementation of IT infrastructure or medical equipment system project in a hospital environment
To plan the whole project timeline and resources start from receive sales order up to project hand over.
Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
Provide coaching and guidance to the junior staff to ensure maximum efficiency and delivering consistent high quality level service and customer satisfaction.
Conduct training to end-user and staff members.
Build and maintain good supplier relationship and high level of supplier support.
Maintenance of relevant technical and product documentation and information.
Provide feedback to the manager regarding product/project conditions in the field.
Pre-requisite:
Diploma/Bachelor’s Degree in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
Preferably with 2 Year(s) of working experience in Computer Networking or related field.
Aggressive, self-motivated, independent, result-oriented and able to work under pressure.
Team player with good organisation, interpersonal and communication skills.
Able to handle installation and site requirements.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.