POS Support Engineer - Remote/Onsite Training Provided

EPOINT SYSTEMS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology service company in Singapore is seeking a Customer Service Engineer to provide technical support for POS systems. The role involves solving customer issues, guiding them through remote or onsite repairs, and delivering after-sales support. The ideal candidate should have good interpersonal skills and the ability to work independently. Fresh graduates are encouraged to apply as training will be provided. This position may require shift duties, including weekends and public holidays.

Qualifications

• Able to work independently with a good attitude.
• Computer literate with good interpersonal skills.
• Fresh graduates are welcome to apply.

Responsibilities

• Solve customer problems related to POS.
• Guide customers through remote support or onsite repairs.
• Perform front-line after-sales customer service support.
• Provide training and necessary support to customers.

Skills

Good working attitude

Good interpersonal skills

Knowledge in IT services

Ability to work independently

Job description

A technology service company in Singapore is seeking a Customer Service Engineer to provide technical support for POS systems. The role involves solving customer issues, guiding them through remote or onsite repairs, and delivering after-sales support. The ideal candidate should have good interpersonal skills and the ability to work independently. Fresh graduates are encouraged to apply as training will be provided. This position may require shift duties, including weekends and public holidays.