Software Support Engineer cum Trainer

ECS TECHNO_SYS (ASIA PACIFIC) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Singapore is looking for an Application Software Support Engineer to join its expanding team. The role involves implementing and supporting ERP and Facilities Management software, conducting user training, and providing first-line troubleshooting support. Candidates should have a diploma in IT or Computer Science and possess strong analytical and communication skills. This position offers opportunities for mentorship and growth in a collaborative culture.

Benefits

Supportive, collaborative culture

Hands-on mentorship

Opportunities with modern technologies

Impactful work environment

Qualifications

• 1–2 years of relevant experience is a plus.
• Strong analytical, troubleshooting, and communication skills.
• A passion for helping users and solving real-world problems.

Responsibilities

• Implement and support ERP and Facilities Management software.
• Conduct user training and provide on-site troubleshooting.
• Offer first-line support and escalate critical issues as needed.
• Test and validate new software features to ensure quality and reliability.

Skills

Analytical skills

Troubleshooting skills

Communication skills

Problem-solving

Education

Diploma in IT, Computer Science, or related field

Job description

Join Our Growing IT Team

Where Innovation, Learning & People Matter

Ready to elevate your IT career?

At ECS, we deliver smart, high-quality technology solutions—from Facilities Management systems and enterprise software to technical support and IT infrastructure services. We believe in empowering businesses through innovation, teamwork, and continuous learning.

We’re expanding, and we’re looking for passionate, driven individuals to join our friendly and dynamic team. Whether you love solving problems, working with people, or building great technology, there’s a place for you at ECS.

We’re Hiring!

(1) Application Software Support Engineer

What You’ll Do

• Implement and support ERP and Facilities Management software
• Conduct user training and provide on-site troubleshooting
• Offer first-line support and escalate critical issues as needed
• Test and validate new software features to ensure quality and reliability

What You Bring

• Diploma in IT, Computer Science, or related field
• 1–2 years of relevant experience is a plus
• Strong analytical, troubleshooting, and communication skills
• A passion for helping users and solving real-world problems

Why Join ECS?

• Supportive, collaborative, and people-centric culture
• Hands-on mentorship and clear growth pathways
• Opportunities to work with modern technologies and real-world client projects
• A chance to make a meaningful impact while advancing your career

Start your journey with ECS—where your skills, ideas, and growth truly matter.
Let’s build something great together.