It Support jobs in Singapore
IT Support & Operations Lead – APAC & Australia
UST Global
IT Support & Incident Resolution Specialist
Adecco Personnel Pte Ltd (Perm)
Service Delivery Manager
Maestro Human Resource Pte Ltd
Digital Operations Engineer
Chubb Singapore Pte Ltd
Discover more opportunities than anywhere else. Find more jobs nowAdministration, HR & Legal Executive
Pasona Singapore Pte. Ltd.
APAC IT Operations Lead: Regional Support & Services
UST Global
Assistant Director (Applications & Technologies)
PSB Academy Pte Ltd
Connect with headhunters to apply for similar jobsDesktop Engineer
WSH Experts Pte Ltd
IT Support Engineer
Arrow Components
IT Operations Engineer - End-User & Systems Support
Chubb Deutschland GmbH
Desktop & AV Support Engineer | After-Hours Availability
WSH Experts Pte Ltd
Director of Information Technology
COMO Hotels and Resorts
IT Support Engineer: Networks, WMS & Hardware
Arrow Components
IT Specialist – Network & Systems Support
RESOURCE VANTAGE
Risk & Compliance Professional
Caterpillar Asia Pte Ltd
Risk & Compliance Professional
Caterpillar Financial Services Corporation
Admin Officer
LIGHTHOUSE CANTON PTE. LTD.
IT Service Delivery Lead - Desktop & End-User Support
Maestro Human Resource Pte Ltd
ICT Executive |School |Tampines
WSH Experts Pte Ltd
Senior / Clinical Application Specialist
Transmedic Pte Ltd
Senior Data Center Operations Engineer (Cloud & Security)
Mediacorp Pte Ltd
IT Support & Operations Lead – APAC & Australia
CYBERPROOF SG PTE. LIMITED
IT Support & Operations Lead - APAC & Australia
Job summary
A leading IT services company in Singapore is seeking an IT Support & Operations Lead to oversee IT support and operations across the Asia-Pacific region, including managing first-level IT and network support, video conferencing services, and regional IT resources. The ideal candidate will have strong networking and desktop support skills, experience leading distributed teams, and a proven ability to manage IT operations effectively. This role offers the opportunity to work in a supportive environment while ensuring high-quality IT service delivery.
Responsibilities
- Provide first-level IT and network support to office users.
- Deliver end-user computing and video conferencing support.
- Oversee and manage IT operations across APAC.
- Lead, mentor, and coordinate IT teams across Asia-Pacific locations.
- Engage with business stakeholders to understand IT needs.
Skills
The IT Support & Operations Lead is responsible for delivering first-level IT and network support, managing end-user and video conferencing services, and overseeing IT operations across the Asia-Pacific region andAustralia. This role involves close coordination with offshore IT teams, leadership of regional IT resources, and ensuring consistent, high-quality IT service delivery across multiple geographies.
- Provide first-level IT and network support to office users
- Deliver end-user computing and video conferencing (VC) support
- Ensure timely incident resolution and service request fulfillment
- Maintain a high level of user satisfaction and service quality
- Oversee and manage IT operations across APAC (Singapore, Malaysia,Philippines)
- Coordinate and manage IT operations in Australia
- Ensure compliance with IT policies, standards, and service level agreements (SLAs)
- Monitor system availability, performance, and operational stability
- Lead, mentor, and coordinate IT teams across Asia-Pacific locations
- Work closely with offshore IT teams to manage escalations and operational support
- Serve as the primary regional liaison between local offices and global IT functions
- Engage with business stakeholders to understand IT needs and provide effective solutions
- Coordinate with IT vendors and service providers to ensure service continuity
- Support IT asset management and operational planning activities
Strong expertise in first-level networking and desktop support
Proven experience with video conferencing and collaboration platforms
Demonstrated ability to manage regional IT operations
Experience leading or coordinating distributed IT teams
Excellent communication, leadership, and problem-solving skills
Experience supporting IT environments across APAC and Australia
Familiarity with enterprise IT service management frameworks
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.