Customer Service-Jobs in United States

Greet and welcome guests in a friendly and professional manner

Present menus, take food and beverage orders, and make recommendations when appropriate

Serve food and drinks efficiently and accurately

Ensure guest satisfaction by checking in regularly and responding to requests promptly

Clear and reset tables quickly to prepare for the next guests

Maintain cleanliness and organization of the dining area

Process payments accurately using the POS system

Follow all food safety and hygiene standards

Collaborate with kitchen and bar staff to ensure timely and accurate orders

Handle customer complaints or concerns gracefully and report to management as needed

Previous experience as a waiter/waitress or in a customer service role preferred

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and remain calm under pressure

Basic math skills for handling cash and POS transactions

Flexibility to work shifts, including weekends and holidays

A positive attitude and a team-oriented approach

Competitive salary and tips

Meals on duty

Uniform provided

Opportunities for training and career advancement

Friendly and supportive work environment