Retail Store Manager

Chocz. Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent retail company in Singapore is seeking a Retail Store Manager to oversee operations in their high-profile stores. This full-time role focuses on ensuring exceptional customer service while achieving sales targets. The successful candidate will have a minimum of 3 years of retail management experience and strong leadership skills. The position requires adaptability in a dynamic environment and involves working six days a week, including weekends and public holidays. Competitive salary and performance-based bonuses are offered.

Benefits

Competitive salary

Performance-based bonuses

Health and wellness benefits

Career advancement opportunities

Qualifications

• Minimum 3 years of experience in a retail store management role.
• Strong leadership and people management skills.
• Excellent customer service orientation.

Responsibilities

• Manage all aspects of store operations including staffing and inventory control.
• Develop strategies to drive sales and improve customer experience.
• Provide leadership and support to the store team.

Skills

Leadership skills

Customer service orientation

Data analysis proficiency

Interpersonal skills

Adaptability

Job description

About the role

As a Retail Store Manager at Chocz. Pte. Ltd., you will be responsible for overseeing the day-to-day operations of one of our high-profile retail stores in the Central Region. This full-time role is crucial in ensuring the success and growth of our business, as you will be the driving force behind maintaining excellent customer service, efficient store management, and achieving key sales and performance targets.

What you'll be doing

1. Manage all aspects of store operations, including staffing, inventory control, and financial reporting

2. Develop and implement strategies to drive sales, improve customer experience, and increase profitability

3. Ensure the store maintains high standards of cleanliness, merchandising, and visual presentation

4. Analyse sales data and customer trends to identify opportunities for growth and improvement

5. Provide leadership, training, and support to the store team, fostering a positive and productive work environment

6. Collaborate with the regional and head office teams to align on company goals and initiatives

7. Ensure compliance with all relevant laws, regulations, and company policies

8. Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.

9. To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.

10. Adhoc duties as required

What we're looking for

1. Minimum 3 years of experience in a retail store management role, preferably in the consumer products industry

2. Strong leadership and people management skills, with the ability to inspire and motivate a team

3. Excellent customer service orientation and the ability to create a positive in-store experience

4. Proficient in data analysis and using insights to drive business decisions

5. Proven track record of achieving sales and performance targets

6. Excellent communication and interpersonal skills

7. Adaptable and able to thrive in a fast-paced, dynamic retail environment

8. 6 Days work week which include weekends and public holidays

9. Candidates will not be station at one shop only.

What we offer

At Chocz. Pte. Ltd., we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

1. Competitive salary and performance-based bonus structure

2. Comprehensive health and wellness benefits package

3. Opportunities for career advancement and professional development