Concierge (Property Management)

CBRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading property management firm in Singapore is seeking a customer-oriented individual for a front-line role. The successful candidate will be responsible for greeting visitors, answering calls, and maintaining records. Candidates should have at least O-levels, with experience in customer service being a plus. Strong interpersonal and communication skills are essential, along with a friendly disposition. The role requires attention to detail and the ability to work in a team. Rotating shifts are expected.

Qualifications

• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills are essential.
• Must be positive, friendly, and customer service oriented.

Responsibilities

• Display a warm and professional greeting.
• Answer telephone calls professionally.
• Maintain accurate service records and logs.
• Respond promptly with accurate information.
• Provide administrative assistance to the Property Manager.
• Follow security and emergency procedures.

Skills

Customer service experience

Interpersonal skills

Communication skills

Detail-oriented

Friendly disposition

Team player

Education

Minimum O levels or relevant certification

Job description

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.