Customer Service Engineer

EPOINT SYSTEMS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology service company in Singapore is seeking a Customer Service Engineer to provide technical support for POS systems. The role involves solving customer issues, guiding them through remote or onsite repairs, and delivering after-sales support. The ideal candidate should have good interpersonal skills and the ability to work independently. Fresh graduates are encouraged to apply as training will be provided. This position may require shift duties, including weekends and public holidays.

Qualifications

• Able to work independently with a good attitude.
• Computer literate with good interpersonal skills.
• Fresh graduates are welcome to apply.

Responsibilities

• Solve customer problems related to POS.
• Guide customers through remote support or onsite repairs.
• Perform front-line after-sales customer service support.
• Provide training and necessary support to customers.

Skills

Good working attitude

Good interpersonal skills

Knowledge in IT services

Ability to work independently

Job description

We are looking for Customer Service Engineer which able to work independently with good working attitude. Computer literate, and have good interpersonal skill, good knowledge in IT services is an advantage

Able to work with other teams. Willing to work shift duties, including weekends and public holidays

Fresh Grads are welcome to apply.

Training will be provided.

Responsibilities

• Solve customer problem related to POS
• Guide customer thru remote or going onsite for repair work
• To perform front-line after sales customer service support
• Providing training and necessary support to customers