Front Desk & Customer Experience Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service cum Receptionist to provide excellent customer service and handle inquiries effectively. The candidate must have at least 2 years of experience in customer-facing roles and be able to commit to 5.5 days of work. Key responsibilities include upselling services, maintaining customer relationships, and performing cashiering duties. The position offers a salary range of $2,500 - $3,500 plus bonuses.

Benefits

Lunch & Tea meals provided

Qualifications

• At least 2 years' experience as front desk, receptionist or customer service related role.
• Able to commit 5.5 days alternate Saturday.

Responsibilities

• Provide excellent customer service and deliver memorable experience.
• Handle customer feedback, complaints, and inquiries professionally.
• Maintain communication for customer retention.
• Generate reports and suggest service improvements.
• Perform cashiering duties.
• Maintain appointments for servicing and repairs.
• Inform customers about promotions and follow-up calls.
• Upsell products and services.

Skills

Customer service skills

Effective communication

Problem-solving

Cashiering

Job description

A recruitment agency in Singapore is seeking a Customer Service cum Receptionist to provide excellent customer service and handle inquiries effectively. The candidate must have at least 2 years of experience in customer-facing roles and be able to commit to 5.5 days of work. Key responsibilities include upselling services, maintaining customer relationships, and performing cashiering duties. The position offers a salary range of $2,500 - $3,500 plus bonuses.