Retail Sales Executive

AM LPM SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading precious metals dealer in Singapore is seeking a Retail Sales Executive to join their team. This role involves handling customer inquiries, conducting retail sales, and maintaining shop operations. The ideal candidate should have at least 1 year of customer service experience, excellent communication skills, and a team player attitude. This position offers competitive remuneration and significant growth opportunities as part of a newly started business backed by a publicly listed company.

Benefits

Annual Wage Supplement equivalent to 1 month salary

Up to 14 days of annual leave

Staff discount program

Fixed working schedule from Monday to Friday; no weekend work required

Qualifications

• Minimum 1 year or above working experience in a front-facing customer service role.
• Excellent customer service skills and professional presentation are essential.
• Good written and verbal communication skills in English.

Responsibilities

• Handle incoming telephone and email inquiries in a prompt and professional manner.
• Conduct over-the-counter retail sales with walk-in customers.
• Facilitate and perform KYC checks in accordance with company policies.

Skills

Customer service skills

Communication skills

Team player

Multitasking

Proficiency in Microsoft Excel and Office

Job description

Retail Sales Executive - Join Asia's Leading Precious Metals & Bullion Dealer!

Why Join LPM Singapore?

We are a leader in the precious metals industry with the largest dealer network in the Asia Pacific region. We are a full-service precious metals trading company offering a wide array of internationally recognized bullion, proof commemorative coins and custom-minted items. We have experienced consistent year-on-year growth and have recently expanded with the opening of LPM Singapore.

We are a fast-growing company looking for a highly energetic, enthusiastic and fantastic local talent to join our expansion in Singapore. We offer fast-track career development opportunities and competitive remuneration to the right candidate.

Key Responsibilities:

• Handle incoming telephone and email inquiries in a prompt and professional manner
• Conduct over-the-counter retail sales with walk-in customers
• Service and assist all walk-in customers that enter the shop
• Handl fulfilment of pick-up orders for customers
• Facilitate and perform KYC checks in accordance with the company’s internal policies
• Maintain cleanliness and tidiness of the shop and all its visual elements
• Setup the shop prior to opening hours to ensure smooth operations
• Receive and reconcile incoming inventory shipments from vendors
• Assist with order fulfilment process for international customersHandle data entry and filing relevant to daily tasks
• Assist with company stocktaking
• Perform additional sales & operations related tasks as required by management.

Experience and qualifications:

• Minimum 1 year or above working experience in a front-facing customer service role
• Experience or knowledge of the precious metals industry will have a strong advantage
• Excellent customer service skills and professional presentation are essential for the role
• Proficiency in Microsoft Excel and Office will be viewed favourably
• Team player with strong willingness to learn and grow
• Good written and verbal communication skills in English are essential
• Ability to multitask and manage time effectively in a high-pressure environment

Benefits of the role:

• Annual Wage Supplement equivalent to 1 month salary
• Up to 14 days of annual leave
• Staff discount program
• Fixed working schedule from Monday to Friday; no weekend work required
• Significant career growth opportunity at a newly-started business with the backing of a publicly listed NYSE company

Apply today!

If you believe you have what it takes to succeed, please don’t hesitate to submit your application along with your full resume and expected salary today!