Service Team (Chinese Cuisine Restaurant)

GAIA LIFESTYLE HOLDINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant group in Singapore is seeking service team members passionate about customer service. Responsibilities include welcoming guests, taking orders, collaborating with the kitchen for fulfilling requests, and ensuring a positive dining experience. Candidates should have experience in the food and beverage industry and possess strong communication skills. This role may lead to a senior position for those with over three years of experience. Flexible work hours are required.

Qualifications

• Prior working experience in the food and beverage industry preferred.
• Demonstrated excellence in customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome guests with a positive attitude.
• Take accurate food and beverage orders.
• Collaborate with kitchen team for order fulfilment.
• Ensure guest satisfaction by checking in with diners.
• Maintain a clean and organized dining area.
• Operate POS system for payments.
• Assist in restaurant operations including opening and closing.

Skills

Customer service excellence

Strong communication skills

Ability to thrive in fast-paced environments

Attention to detail

Job description

Job Description:

We are seeking enthusiastic individuals to join our Service Team.

As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at ourrestaurant.

Responsibilities

• Welcome guest with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Collaborate with kitchen team to ensure accurate order fulfilment
• Ensure guest satisfaction by checking in with diners and addressing any concerns
• Maintain a clean and organized dining area
• Operating of POS system for processing of payments
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Any other duties as assigned

Requirements

• Prior working experience in the food and beverage industry would be advantageous
• Demonstrated excellence in customer service
• Strong communication and people skills
• Well‑groomed with a pleasant disposition
• Ability to thrive in a fast‑paced environment
• Attention to detail and a proactive, can‑do attitude
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.

*Candidates with 3 years of experience and above may be considered for the Senior position.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by [Entity Name] for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.