Customer Care Executive jobs in Singapore

• Mon-Fri: 9.30am – 6.30pm
• Commission base role
• Fun team of high-spirited individuals

Job Description:

• Achieve growth and hit sales targets as well as pursue new accounts development in untapped markets
• Devise strategy to promote and sell our service
• Take pride in professional account servicing and be committed to close every business deal with integrity and thorough servicing
• Meet and liaise with clients to understand their requirements and provide regular updates on projects, including project status reports and sales forecast reports
• Prepare and deliver marketing plans to achieve key objectives
• Ensure marketing plans are executed according to the project timeline
• Maintain good relationship with media vendors and publishers to ensure collaboration in campaign / events
• Spearhead and develop creative and integrated media solutions for clients to maximise the impact of the marketing campaigns by using offline and online engagement solutions offered by the agency
• Strategies, execute and evaluate all digital marketing and social media campaigns and activities – across all different platforms – for internal and external projects
• Assist to organise campaign / events
• Produce, execute and deliver projects on time, within budget and exceeding all clients’ expectations
• Identify trends and insights, keep abreast of new social media or creative executions and digital marketing trends
• Participate and provide ideas during internal creative brainstorming sessions and occasionally for client pitches
• Collaborate with a team of creative staff from concept development to delivery of final product
• Any ad-hoc duties as directed

Job Requirements:

• Possess at least a Business Administration / Sales / Digital Marketing / Marketing / Mass Communications / Creative / Media and Advertising or equivalent
• Minimum 5 years of client servicing or B2B experience
• Be proactive with good communication skill, customer focused and interpersonal skills
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player