Job Description
KEY ACCOUNT MANAGER (SALES)
Job Title: Strategic Account Executive
What you’ll achieve:
Outseer/RSA Security is seeking a high-performing Strategic Account Executive with deep tenure in the Fraud and FinTech industry, ideally including direct selling experience in Behavioral Biometrics and/or 3DS. This role will be responsible for driving revenue growth through acquisition of new logos.
You will own the full sales cycle—partnering with internal stakeholders and external alliances—to develop territory growth strategies, cultivate executive-level relationships, and deliver tailored, value‑driven solutions. Success in this role requires a collaborative, team‑selling approach and the ability to navigate complex enterprise environments, especially with Tier‑1 Financial Institutions.
Essential Duties
- Meet or exceed monthly, quarterly, and annual sales goals.
- Drive full‑cycle pipeline management—prospecting, qualifying, and closing business to grow your territory.
- Lead account management for Tier‑1 Financial Institutions, with the ability to engage in‑depth on topics such as banking fraud, payments, 3DS, and behavioral biometrics.
- Establish and maintain strong executive‑level relationships, becoming a trusted advisor.
- Conduct compelling, consultative sales presentations that clearly demonstrate solution value and ROI.
- Navigate and negotiate complex, high‑value deals; manage contracts and pricing strategy to maximize profitability.
- Develop and maintain accurate, real‑time records in CRM and produce regular account status reports.
- Collaborate with Sales Engineering, Product, Security, Marketing, and Executive Leadership to build a cohesive go‑to‑market approach.
- Attend industry events and customer engagements to boost brand visibility and relationship depth.
Desired Requirements
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
- 12+ years of direct enterprise sales experience, including account management and new business acquisition.
- Demonstrated success selling fraud prevention or FinTech solutions—experience with Behavioral Biometrics and/or 3DS is highly desirable.
- Proven ability to manage complex enterprise sales cycles and land large strategic deals.
- Strategic thinker with hands‑on experience in territory planning, pipeline development, and deal execution.
- Deep understanding of the fraud landscape within financial services, including regulatory trends, threat vectors, and customer pain points.
- Skilled in value‑based and consultative selling approaches.
- Strong relationship builder—able to engage and influence executive stakeholders.
- Detail‑oriented, highly organized, and self‑motivated with strong follow‑through.
- Excellent presentation, communication, and negotiation skills.
- Ability to work effectively across multiple projects in a fast‑paced, highly collaborative setting.
- Available for local and overnight travel (up to 50%)
Desired Behaviors
- Change Facilitation: Encourages and supports continuous improvement of work practices and processes. Facilitates change by actively seeking opportunities for innovation and sharing ideas with the team.
- Execution Focus: Drives execution by effectively cascading departmental goals into individual goals. Sets high performance standards, communicates clear expectations, resolves problems, provides task clarity, and establishes boundaries.
- Team Influence: Provides coaching and mentorship, utilizing open and honest communication. Escalates when necessary to ensure compliance. Recognizes team members for their contributions and fosters an open environment.
- Motivational Mentorship: Keeps the team focused and motivated by delivering, knowing when to elevate issues, providing regular feedback, while maintaining open lines of communication.
- Technical Proficiency: Possesses a strong understanding of their own role and responsibilities and is familiar with the roles and tasks of team members. Demonstrates technical competence and provides guidance when needed.
- Effective Communication: Over‑communicates by hosting regular team communication such as one‑on‑one meetings and team meetings. Ensures important and relevant information is cascaded to the team in a timely manner.
- Employee Involvement: Encourages employees to participate in decision‑making processes, valuing their ideas and proposed solutions. Creates a culture of open dialogue and collaboration.
- Ethical Conduct and Competence: Displays ethical character and competence, earning the trust of others by acting with integrity and intention. Upholds the company's values and principles in all actions.
- Role Modelling: Sets a positive example by demonstrating high levels of commitment and energy. Acts as a role model for the organization's core values and maintains high standards of behavior. Influences others positively and contributes to a positive work culture at Outseer.