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Account Manager [Japanese Clients] - WCAN
Resumo da oferta
A logistics and recruitment firm in Singapore is seeking a candidate for customer service management. Responsibilities include day-to-day management of customer service activities and handling inquiries. The ideal candidate has at least 3 years of sales experience in logistics, strong communication skills, and a proactive, customer-focused mindset.
Qualificações
- Minimum 3 years of sales experience in logistics with a proven track record.
- Able to collaborate effectively with diverse teams and clients.
- Positive, adaptable, and professional.
Responsabilidades
- Manage customer service activities daily.
- Handle inbound enquiries and feedback effectively.
- Collaborate with the overseas relocation team for service standards.
Conhecimentos
Formação académica
- Responsible for the day-to-day management of all customer service activities.
- Handle inbound enquiries, requests, and feedback via phone and email efficiently.
- Collaborate with the overseas relocation team to ensure consistently high service standards.
- Diploma or Degree in Logistics, Supply Chain, or a related discipline.
- Minimum 3 years of sales experience in logistics with a proven track record of achieving results.
- Strong communication and negotiation skills, including with Japanese counterparts.
- Positive, adaptable, and professional; able to collaborate effectively with diverse teams and clients.
- Proactive team player with a customer-focused mindset.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.