Customer Care Executive jobs in Singapore

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

Saviynt is looking for a professional, highly motivated and energetic Strategic Account Executive to drive regional sales for our disruptive IaaS Cloud Security, Access Governance & Privileged Access Management solutions in Singapore. The Strategic Account Executive will combine a good working knowledge of (IaaS & SaaS) Identity, Cloud Security, or PAM with prospecting and sales skills. You will ultimately be responsible for the entire enterprise sales cycle and meeting or exceeding territory quota.

Strategic Account Executives are the primary interface to both Prospects and Customers and are responsible for actively driving and managing day-to-day prospecting and selling activity in the region. This activity includes opportunity Discovery, Demo, RFP/RFI, Evaluation & POC stages of the sales process, and working in conjunction with Sales Engineering & Product Management Teams to identify and close new deals. This job is located remotely in Singapore.

• Effectively interact with Field Sales, Cloud Team, and Line of Business decision makers.
• Learn and maintain knowledge of Saviynt’s solutions, focused on Cloud.
• Security, Cloud Access Governance and PAM
• Aggressively identify qualified sales opportunities across all assigned accounts.
• Develop and leverage all lead sources (personal and partner contacts, inbound leads, events, and outbound prospecting) to generate a meaningful pipeline.
• Maintain disciplined, detailed, and up-to-date records on Lead and opportunity activity in SFDC to ensure effective leadership development, proper team communication, and executive visibility.
• Be diligent in timely follow-up and provide quality work products.
• Attend and assist with corporate and field sales and marketing events.
• Achieve monthly and quarterly revenue objectives.

• Must be located in Singapore
• Mandarin fluency and prior experience engaging with clients across Taiwan and ASEAN markets are strongly preferred.
• 7+ year’s experience in enterprise Cloud Security or PAM sales and Lead Generation.
• Possess a knowledge base of Cloud Identity Management, Cloud Privileged Access Management and/or Cloud Security Governance technology
• Cloud Security domain knowledge helpful, including AWS, Azure, Google, IBM, Chef, and Puppet.
• Strong cybersecurity territory contacts at VP, SVP, CxO levels
• Successful history of working with Resellers, SI’s, and Advisories
• Strong Customer Service orientation, persistence, and ability to follow through
• Proven ability and skill to navigate through all levels of an enterprise organization to drive sales
• Professional, ambitious, determined, and results-oriented mindset
• Positive attitude, team-oriented, self-starter who can work alone and in a collaborative manner to achieve regional goals
• Strong written, verbal, and presentation communication skills.
• Verifiable track record of results.

• Complete security & privacy literacy and awareness training during onboarding and annually thereafter
• Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as:
  • Data Classification, Retention & Handling Policy
  • Incident Response Policy/Procedures
  • Business Continuity/Disaster Recovery Policy/Procedures
  • Mobile Device Policy
  • Account Management Policy
  • Access Control Policy
  • Personnel Security Policy
  • Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.