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CUSTOMER SERVICE OFFICER
Résumé du poste
A customer service company in Singapore is seeking a dedicated individual to manage front desk operations. Candidates should have a Diploma and at least 2 years of customer service experience. Responsibilities include greeting visitors, managing inquiries, and ensuring the front desk is tidy. The ideal candidate is organized, detail-oriented, and able to work shifts, including weekends and public holidays.
Qualifications
- Minimum 2 years of customer service experience.
- Able to work in a fast-paced and challenging environment.
- Possess a cheerful personality and be a good team player.
Responsabilités
- Provide good customer service and greet visitors.
- Attend to inquiries and answer feedbacks.
- Keep the front desk tidy and presentable.
- Handle data entry and access control.
- Complete any other duties assigned by management.
Connaissances
Formation
5/6 days work 12-hour shift (able to work weekend & Public Holidays)
To be deployed as Floater (Islandwide Location based on daily deployment)
- Good Customer Service
- Greet and welcome visitors
- Attend to inquiries & answer queries or feedbacks
- Provide directional assistance
- Keeping the front desk tidy & presentable
- Access control
- Data Entry
- Any other duties assigned by the Management
- Minimum Diploma level
- Minimum 2 years Customer Service experience
- Excellent organisational skills, demonstrates high attention to details
- Good communication & interpersonal skills
- A good team player and possess cheerful personality
- Able to work in a fast pace and challenging environment
- Able to work on shifts including weekends & Public Holidays
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.