Front Desk jobs in United States

We are seeking a meticulous, polished, and service-oriented professional to join Dentalis as our Dental Assistant - Front Desk Receptionist. In this dual role, you'll be the welcoming face of our clinic, providing a five-star patient experience while offering essential clinical and administrative support. You will be responsible for elevating every patient interaction with warmth, efficiency, and meticulous attention to detail, ensuring seamless front desk operations and top-tier patient care. If you're ready to bring world-class service to healthcare and thrive in a fast-paced yet harmonious environment, we invite you to join our team.

As a Dentalis Dental Assistant cum Front Desk Receptionist, your role will encompass three core areas:

• Provide a concierge-level welcome to all patients, ensuring they feel valued and comfortable from the moment they arrive.
• Manage all communications (phone, WhatsApp, email, walk-ins) with utmost professionalism and a polished demeanor.
• Curate seamless appointment scheduling with perfect timing, optimizing both patient convenience and clinic efficiency.
• Anticipate and address patient needs with attentive service, going above and beyond to ensure their comfort.
• Dispense medications accurately according to doctors' prescriptions.
• Maintain impeccable front desk operations and uphold the highest standards of clinic ambiance.
• Ensure flawless patient registration and billing processes, maintaining accuracy and efficiency.
• Process CHAS/Medisave claims with precision and in a timely manner.
• Serve refreshments to patients with thoughtful hospitality.

• Prepare patients for treatment and ensure their comfort throughout their visit, setting a welcoming and reassuring tone.
• Maintain impeccable cleanliness and a high standard of infection control by thoroughly disinfecting and sterilising treatment rooms, dental equipment, and instruments in accordance with strict clinic protocols.
• Sterilise, organise, pack, and prepare dental instruments meticulously before each appointment, ensuring everything is ready for seamless procedures.
• Assist dentists during dental treatments, providing efficient chairside support to ensure smooth workflow and optimal patient care.
• Mix dental materials accurately and assist with lab tasks as per instructions (e.g., impressions, model casting, retainer fabrication, etc.).
• Take X-rays for patients as required, adhering to safety protocols.
• Perform routine equipment maintenance and strictly adhere to all infection control protocols, upholding our commitment to patient safety.

• Maintain impeccable cleanliness of the reception area, pantry, and toilets.
• Uphold meticulous record-keeping in full compliance with PDPA regulations.
• Coordinate with dental laboratories with clockwork reliability.
• Manage inventory of dental products and supplies, conducting regular stock checks and assisting with supply ordering to ensure adequate stock levels.
• Support overall clinic operations with additional administrative and clinical tasks as needed, contributing to the efficient running of our practice.

We are looking for an individual who embodies our commitment to excellence:

• Education: Minimum N/O Levels or ITE certification
• Communication: Exceptional command of English
• Presentation: Impeccable grooming and professional presentation is a must.
• Interpersonal Skills: Possesses natural warmth and an innate ability to put others at ease. Ex-SQ crew welcome!
• Organizational Skills: Highly organised, detail-oriented, and able to multitask effectively in a dynamic environment. Demonstrates meticulous attention to detail in all tasks.
• Attitude: Possesses a positive attitude and is a collaborative team player who can also work independently when required.
• Composure: Exhibits grace and composure when working under pressure in a fast-paced environment.
• Eligibility: Singapore Citizens or Permanent Residents only (due to MOM quota).

Joining Dentalis means becoming part of a team that values your well-being and professional growth:

• Competitive Salary & Performance Incentives: Your dedication and hard work are recognized and rewarded.
• Consistent Daytime Hours: Enjoy predictable schedules with no evening or night shifts.
• Predictable Schedule & Work-Life Balance: Benefit from a 5.5-day work week with no overtime culture.
• Premium Service Skills Development: Opportunity to hone and develop world-class service skills.
• Values Excellence: Be part of a team that deeply values excellence in patient care and upholds high service standards.
• Friendly, Supportive Team Environment: Work alongside a cohesive and encouraging team that values collaboration.
• Career Growth & Skill Development Opportunities: Continuously develop your clinical skills and advance your career within our supportive environment.

• Location: 52 Craig Road, Singapore 089690. Minutes' walk from Tanjong Pagar | Maxwell | Outram MRT stations.
• Work Hours: Monday-Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 1:00 PM.
• 5.5-day work week | No night shifts | No overtime culture - great work-life balance!

If you're ready to bring world-class service to healthcare and are passionate about creating exceptional patient experiences and providing crucial clinical support, email your resume to: dentalis.office@gmail.com with the Subject: Dental Assistant cum Front Desk Receptionist.

At Dentalis, we don't just meet expectations – we redefine them, one exceptional patient experience at a time.