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Job Description - Sales Manager (HOT0BJRY)

Job Description

DoubleTree by Hilton Madinah Gate Madinah Station, located at Al Hadra District Madinah.

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analyse local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and increase market share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognize potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend sales events, as required
• Produce accurate and timely reports for the Sales Director and senior management, including appointments, calls made, and business leads
• Answer customer queries promptly and professionally
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train, and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To succeed in this role, you should maintain the following attitude, behaviors, skills, and values:

• Positive attitude and good communication skills
• Commitment to delivering high-quality customer service
• Excellent grooming standards
• Flexibility to respond to various work situations
• Ability to work under pressure and independently
• Experience in a sales role with a proven track record of closing sales

It would be advantageous if you also demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Knowledge of hospitality industry
• Passion for sales and achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, offering a wide range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with exceptional accommodations, service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” uniting us as a team to create remarkable experiences worldwide. Our Team Members are at the heart of everything we do.