IT Help Desk Support

ALTAWKILAT; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job description

• Install and troubleshoot Windows OS and related software.
• Install and support Microsoft Office and Office 365 applications.
• Install, configure, and maintain hardware devices (e.g., printers, scanners, copiers).
• Utilize remote support tools to assist end-users effectively.
• Provide IT support across multiple physical sites for approximately 500 users.
• Enhance system performance by identifying issues and recommending improvements.
• Manage help desk tickets: track, prioritize, and resolve technical support requests.
• Maintain accurate records of IT assets: import, assign, and retire equipment in the IT inventory system.

Information Technology Governance, Risk, and Compliance - Senior Specialist

MS Dynamics 365 Finance & Operations Techno-Functional Consultant