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3,087

It jobs in Saudi Arabia

IT Helpdesk Support Engineer

IT Helpdesk Support Engineer
Confidential
معهد تدريب المديرية العامة للسجون بالمنطقة الشرقية
SAR 150,000 - 200,000
Urgently required
Yesterday
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IT Coordinator ( Saudi National )

IT Coordinator ( Saudi National )
Hyde Johannesburg Rosebank
Tabuk
SAR 60,000 - 90,000
Urgently required
Yesterday

Senior Network Engineer

Senior Network Engineer
DXC
Riyadh
USD 50,000 - 90,000
Urgently required
Today

Cluster IT Coordinator

Cluster IT Coordinator
Almajdouie
Saudi Arabia
SAR 150,000 - 200,000
Urgently required
2 days ago

IT support Manager, OTS

IT support Manager, OTS
Amazon
Riyadh
SAR 150,000 - 200,000
Urgently required
Today
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BCM & IT Risk Manager

BCM & IT Risk Manager
VertoFX
Riyadh
SAR 200,000 - 300,000
Urgently required
Today

Senior Manager - IT BRM

Senior Manager - IT BRM
Qiddiya Investment Company
Riyadh
SAR 200,000 - 300,000
Urgently required
2 days ago

IT Operations Manager

IT Operations Manager
DISCOVERED
Riyadh
SAR 200,000 - 300,000
Urgently required
Today
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Manager - Tech Risk - Riyadh

Manager - Tech Risk - Riyadh
EY
Riyadh
SAR 150,000 - 200,000
Urgently required
2 days ago

Senior Consultant /AM - Tech Risk - Riyadh

Senior Consultant /AM - Tech Risk - Riyadh
EY
Riyadh
SAR 200,000 - 300,000
Urgently required
2 days ago

Lead System Operations Engineer

Lead System Operations Engineer
VertoFX
Riyadh
SAR 120,000 - 180,000
Urgently required
Today

Information Technology Head

Information Technology Head
The Professionals
Riyadh
SAR 400,000 - 600,000
Urgently required
Yesterday

Patient Care Nurse Assistant.Medina FM/IM

Patient Care Nurse Assistant.Medina FM/IM
University Hospitals
Medina
SAR 48,000 - 120,000
Urgently required
Today

Service Delivery Manager

Service Delivery Manager
Master Works
Riyadh
SAR 200,000 - 300,000
Urgently required
Today

IT Sales Representative

IT Sales Representative
Snappyhires
Jeddah
SAR 30,000 - 50,000
Urgently required
Today

IDB3506 - Senior Solution Security Specialist

IDB3506 - Senior Solution Security Specialist
Islamic Development Bank (IsDB)
Jeddah
SAR 200,000 - 300,000
Urgently required
Today

IT Supervisor and Data Entry Operator

IT Supervisor and Data Entry Operator
Yasmin United Company
Jeddah
SAR 120,000 - 150,000
Urgently required
Today

ELSE Discovery Trainee Program 2025 -Service Tendering Engineer

ELSE Discovery Trainee Program 2025 -Service Tendering Engineer
ABB Schweiz AG
Al Jubayl
EUR 30,000 - 45,000
Urgently required
Today

MANAGER, ENTERPRISE SERVICES SOLUTIONS

MANAGER, ENTERPRISE SERVICES SOLUTIONS
Alfanar
Riyadh
SAR 240,000 - 360,000
Urgently required
Today

Senior Solution Sales Executive - Digital Supply Chain KSA

Senior Solution Sales Executive - Digital Supply Chain KSA
SAP - Germany
Riyadh
SAR 200,000 - 300,000
Urgently required
Today

IT/OT System Administrator

IT/OT System Administrator
Guardian Industries
Al Ahsa Governorate
SAR 150,000 - 200,000
Urgently required
Yesterday

IT Director

IT Director
DIMENSIONS
Makkah Al Mukarramah
SAR 300,000 - 400,000
Urgently required
Yesterday

Commercial / Contracts Manager

Commercial / Contracts Manager
Parsons Oman
Jeddah
USD 60,000 - 90,000
Urgently required
2 days ago

Finance Business Partner

Finance Business Partner
Parsons Oman
Farasan
SAR 200,000 - 300,000
Urgently required
Today

ELSE Discovery Trainee Program 2025 - Project Specialist

ELSE Discovery Trainee Program 2025 - Project Specialist
ABB Schweiz AG
Al Jubayl
SAR 150,000 - 200,000
Urgently required
Today

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IT Helpdesk Support Engineer

Be among the first applicants.
Confidential
معهد تدريب المديرية العامة للسجون بالمنطقة الشرقية
SAR 150,000 - 200,000
Be among the first applicants.
Yesterday
Job description

JOB PURPOSE:

This role is the first Level of IT Support which is usually onsite or in some cases performed remotely. This support includes but is not limited to Personal Computing, Mobile Devices, Telephone, Networks, Audio/Video Conferencing, Meeting Room Equipment, CCTV, or any other site infrastructure.

Expected to troubleshoot problems in person, by telephone, or via remote access in a timely and user-friendly manner, providing end user support during business hours and on call for emergency support outside business hours. In addition, to performing the above support, this role will also support the central application and infrastructure team with investigating/resolving any IT issues, projects or changes, that require onsite support assistance.

KEY RESPONSIBILITIES:

User Compute Support

Scope

  • PC/Laptop and Mobile Devices
  • Printer
  • Telephone
  • Handheld Terminals (Sales, Warehouse, Factory and Supply Chain) and Tablets (if used)
  • Mobile Printers (if used)
  • RFID Devices (if used)

Infrastructure Support (Onsite)

In consultation and with guidance from Group Sr. IT Manager – Infrastructure and Helpdesk

Scope

  • Wi-Fi and Access Points
  • Routers and Switches
  • All local Networks
  • All local Firewalls
  • Internet
  • Local Computer Room/Rack Maintenance
  • CCTV
  • Access Control Systems
  • Time and Attendance devices

Business Systems Support (Sales Force Support if applicable to the site)

1st Level IT Support for Sales Force ensuring the sales force IT equipment is maintained and fit for purpose, including connectivity.

  • Business Systems Support (ERP, Business Intelligence and Workflow Systems)Assist the business users to log IT Incidents, Service Requests, Problems and Change Requests.
  • Ensure the all IT Incidents and Service Requests are logged in the IT Helpdesk System in a timely manner, with all relevant information and data required for the Application Support teams to investigate, troubleshoot and resolve the issue.
  • Assist the Application Support team in investigating and troubleshooting incidents and problems and record information/data.

Other IT Support Responsibilities

  • Ensure IT Assets are updated to the asset tracking system.
  • Ensure the IT user master data is up to date.
  • In addition to standard IT Support responsibilities the IT Engineer will be allocated additional responsibilities in IT to help the person grow and develop on the job. Examples: Antivirus Administration.

TECHNICAL SKILLS:

Desktop and Laptop

  1. Excellent technical knowledge of PC and desktop hardware, current protocols, operating systems and standards
  2. Ability to operate helpdesk tools, components and IT peripheral accessories
  3. Install and Configure Windows 10/11.
  4. Basic knowledge of MS Active Directory, MS Exchange and remote control tools.
  5. Expert knowledge and experience in Installing and configuring, troubleshooting and supporting Outlook Email on PC.
  6. Excellent Knowledge of Microsoft Office 2010/2013, Microsoft 365 Apps, Projects, Visio, standard applications and productivity tools used within the organization
  7. Basic knowledge of Meeting room AV systems, IP telephony and video conferencing
  8. Adding to Domain Network and User Share folder
  9. Install and Configure Network Printers and Scanners
  10. Configure Microsoft Dynamics Client Apps and Printer Setup
  11. Knowledge of networks with Routers, switches and firewall experience. Configuring Network and IP Addresses.
  12. Hardware Troubleshooting
  13. Follow Backup and Restore schedules and procedures
  14. Install, configure and support Antivirus in PCs
  15. Install, configure and support Citrix Clients

AVAYA IP Telephone

  1. Experience on AVAYA/Panasonic IP Office Client Telephone
  2. Able Configure the IP Phones and IP Server User profile and Permissions
  3. Able to do the Remote Location Telephone Configuration (for Warehouse)

Printer and Scanner

  1. Experience on Installing and configuring Network Printer and Scanner
  2. Able to Configure Network Scanning and Scanning Share folder

EXPERIENCE:

  • 4 years with PC and Mobile user support
  • 1 year with IP Telephony
  • 1 year with basic Networking at site
  • 1 Year in CCTV Camera’s and IP Camera’s
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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