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It Support jobs in Saudi Arabia

IT Technical Support

IT Technical Support
Waad Education
Jeddah
SAR 60,000 - 90,000
Urgently required
Today
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IT Professionals Jobs in Ash Shati (Jul 2025) - Bayt.com

IT Professionals Jobs in Ash Shati (Jul 2025) - Bayt.com
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SAR 200,000 - 300,000
Urgently required
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Product Manager

Product Manager
Johnson & Johnson MedTech
Riyadh
USD 60,000 - 100,000
Urgently required
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Product Manager

Product Manager
Johnson & Johnson
Riyadh
SAR 150,000 - 200,000
Urgently required
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Sr. Consultant - Sr. Project Manager: AEC & Urban Planning

Sr. Consultant - Sr. Project Manager: AEC & Urban Planning
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SAR 120,000 - 150,000
Urgently required
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Director - EPM Service Line

Director - EPM Service Line
Taqarec
Al Khobar
USD 120,000 - 170,000
Urgently required
Yesterday

Lead System Operations Engineer

Lead System Operations Engineer
HALA
Riyadh
SAR 200,000 - 300,000
Urgently required
4 days ago

IT Jobs in Jeddah

IT Jobs in Jeddah
Almajdouie
Jeddah
SAR 150,000 - 200,000
Urgently required
7 days ago
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IT Supervisor

IT Supervisor
Hilton Worldwide, Inc.
Medina
SAR 60,000 - 80,000
Urgently required
6 days ago

Level 2 Support Security Engineer

Level 2 Support Security Engineer
Saudi Petroleum Services Polytechnic
Riyadh
SAR 200,000 - 300,000
Urgently required
3 days ago

Process Engineer - Central Process Engineering

Process Engineer - Central Process Engineering
Airswift
Jizan
SAR 120,000 - 180,000
Urgently required
4 days ago

Digital Solutions Architect - Saudi Arabia/Riyadh

Digital Solutions Architect - Saudi Arabia/Riyadh
CARE
Riyadh
USD 80,000 - 120,000
Urgently required
3 days ago

IT Manager (Confidential)

IT Manager (Confidential)
Michael Page
Saudi Arabia
SAR 150,000 - 200,000
Urgently required
4 days ago

IT Manager (Confidential)

IT Manager (Confidential)
Michael Page
Riyadh
SAR 150,000 - 200,000
Urgently required
4 days ago

IT Manager (Confidential)

IT Manager (Confidential)
Saudi Petroleum Services Polytechnic
Riyadh
SAR 150,000 - 200,000
Urgently required
4 days ago

IT Support, Ops Tech IT

IT Support, Ops Tech IT
Afaq - Warehouse Branch (Amazon)
Riyadh
SAR 200,000 - 300,000

Software / IT Support

Software / IT Support
OSI Systems, Inc.
Riyadh
SAR 120,000 - 180,000

Senior IT Support Engineer, OTS

Senior IT Support Engineer, OTS
Afaq - Warehouse Branch (Amazon)
Jeddah
SAR 60,000 - 90,000

IT Coordinator Jobs in Riyadh

IT Coordinator Jobs in Riyadh
Almajdouie
Riyadh
USD 40,000 - 60,000

IT Support Engineer , OTS

IT Support Engineer , OTS
Afaq - Warehouse Branch (Amazon)
Jeddah
SAR 200,000 - 300,000

Technical Support Engineer

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BAE Systems Detica
Saudi Arabia
SAR 150,000 - 200,000

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SAR 150,000 - 200,000

IT Jobs in Saudi Arabia (Jul 2025) - Bayt.com

IT Jobs in Saudi Arabia (Jul 2025) - Bayt.com
CARE
Jeddah
USD 20,000 - 30,000

IT Professionals Jobs in Saudi Arabia (Jul 2025) - Bayt.com

IT Professionals Jobs in Saudi Arabia (Jul 2025) - Bayt.com
CARE
Riyadh
SAR 200,000 - 300,000

DevOps Engineer

DevOps Engineer
swatX Solutions
Saudi Arabia
USD 30,000 - 50,000

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IT Technical Support

Be among the first applicants.
Waad Education
Jeddah
SAR 60,000 - 90,000
Be among the first applicants.
Today
Job description

At Dar Al -Thiker Schools we strive for educational excellence and innovative practices that shape the future of our students. Located in Jeddah, our schools are recognized for its commitment to providing high-quality education in a supportive and inspiring environment.

We are looking for a IT Technical Support to join our team. The IT Technical Support is responsible for providing timely and effective on-site IT support to end-users across school campuses. The role ensures operational readiness of classroom and administrative technology through a combination of reactive troubleshooting and proactive maintenance. The IT Technical Support will support teachers, staff, and students by resolving hardware, software, and connectivity issues, while promoting safe and efficient use of school technologies. The role requires hands-on problem-solving, daily user interaction, and strong collaboration with the Technical Support Leader to uphold service standards and support excellence.

Key Responsibilities

· Responds to Support Requests

Provide first-line support for hardware, software, AV, printer, and network-related issues across assigned campus(es).

· Conducts Preventive Maintenance

Perform regular checks on classroom technology (smart boards, projectors, laptops) to reduce risk of failure during school hours.

· Supports Classroom Technology Readiness

Ensure AV systems and teacher devices are operational at the start of each day. Report recurring issues or service gaps.

· Documents and Updates Support Records

Use the IT ticketing system to log all incidents, updates, and resolutions for visibility and tracking.

· Assists with Device Setup and User Onboarding

Support the setup and configuration of new devices for staff or students, including orientation on basic use and login procedures.

· Implements IT Hygiene and Safety Practices

Promote proper handling, care, and safe use of IT equipment among school users. Report misuse or damage incidents.

· Supports Training and Awareness Campaigns

Assist in delivering user training and awareness sessions on common tools and best practices under the direction of the Technical Support Leader.

· Escalates Complex Issues

Identify when an issue exceeds standard troubleshooting and escalate appropriately within the IT support structure.

· Contributes to IT Projects and Upgrades

Participate in system deployments, classroom technology refreshes, and infrastructure upgrades as assigned.

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 0-2 years of experience in technical support, ideally in educational or multi-site environments.
  • Basic understanding of networking fundamentals (Wi-Fi, IP, connectivity).
  • Solid knowledge of computers, printers, AV systems, and classroom devices.
  • Familiarity with helpdesk ticketing systems and incident documentation.
  • Good communication and interpersonal skills
  • Fluency in English and Arabic.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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