IT Support Associate – OpsTech Solutions
Company: Afaq - Warehouse Branch - J02
Job Type: Full-time
As an IT Support Associate, you’ll play a crucial role in maintaining and troubleshooting the tech infrastructure inside Amazon’s operational facilities. You will support hardware, software, and network systems across multiple buildings or remotely. The position involves hands-on tasks, travel within the region, and a strong customer service mindset.
This role sits at the intersection of IT operations and logistics efficiency. You’ll ensure uninterrupted system functionality across Amazon’s fulfillment infrastructure, directly affecting customer delivery performance and warehouse productivity.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.