A global e-commerce leader is seeking an Intake Advisor to join their Case Management Support Team. This role involves managing case intake for HR-related issues, utilizing tools like Amazon's case management system and Microsoft Excel to support effective case processing. The ideal candidate should have strong communication skills, analytical abilities, and a Bachelor's degree. The position offers an opportunity to engage in a collaborative environment focused on continuous improvement.
Qualificações
Strong written and verbal communication skills.
Ability to manage multiple email inboxes effectively.
Experience in identifying problems and analyzing data.
Responsabilidades
Handle case intake for HR and Employee Relations issues.
Create reports and analyze data trends.
Consult with business partners for effective case management.
Conhecimentos
Communication skills
Analytical skills
Knowledge of Microsoft Office Suite
Interest in HR/ER field
Formação académica
Bachelor’s degree or equivalent
Master's degree in business, HR, or related field
Ferramentas
Amazon case management system
Microsoft Excel
Descrição da oferta de emprego
A global e-commerce leader is seeking an Intake Advisor to join their Case Management Support Team. This role involves managing case intake for HR-related issues, utilizing tools like Amazon's case management system and Microsoft Excel to support effective case processing. The ideal candidate should have strong communication skills, analytical abilities, and a Bachelor's degree. The position offers an opportunity to engage in a collaborative environment focused on continuous improvement.
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