Jobs at Rotana in Malaysia

We are currently seeking for passionate and dynamic Catering/Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

• Responsible for selling off-site events and locations
• Handle all meetings and catering enquiries according to standard procedures
• Act as a one‑stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, rooms division operation, finance and external suppliers
• Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services
• Work closely with the Area Sales MICE Team to achieve monthly sales target
• Conduct site inspections, client entertainment and familiarization
• Send all correspondence to clients regarding banquet events, such as proposals, confirmation or agreement letter, amendments, etc.

Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera are an advantage.

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results