Overview
Oliver Wyman is looking to recruit an Executive Assistant to join our Middle East office as part of the IMEA (India Middle East Africa) team. The role will be based in the Riyadh office.
Job Overview
The role provides bilingual (English/Arabic) executive-level administrative support to 1-3 Partner-level consultants.
Key Responsibilities
- Business Development
- Build relationships with clients and clients EAs
- Understand the business goals and objectives of each supported Partner and help push them forward proactively
- Lead the administration of RFPs/tender responses
- Maintain and update the current list of contacts and business activities in the CRM database
- Track and maintain sales activity/pipeline with each Partner
- Proactively spot clients that haven’t been called upon and/or who need follow up
- Execute requested follow-up calls for client mailings
- Assist the Marketing Department with the coordination of customized mailings
- Prepare letters, proposals and other documents using Oliver Wyman formatting styles
- Calendaring
- Maintain diaries for Partners, scheduling internal and external meetings, and communicating with clients and infrastructure staff as appropriate
- Proactively identify opportunities to add internal and external meetings
- Travel Arrangement
- Coordinate travel and accommodation, book cars, rail tickets, etc.
- Coordinate with mobility and HC to obtain relevant business visas/work permits
- Understand Partner scheduling and travel preferences
- Coordinate travel efficiently by grouping client meetings where possible
- Daily Administration
- Manage documents and project deliverables when requested
- Notify staffing and Practice EAs of extensions/re-negotiations
- Manage storage or disposal of confidential client information
- Act as central point of contact for all assigned Partner administrative needs, liaising with other support departments as necessary
- Timesheet and Expense Reporting
- Prepare monthly timesheets for each assigned Partner
- Prepare all expense reports and/or delegate to a team assistant when necessary
- Request Purchase Orders (POs) as needed for relevant project teams
- Team Support
- Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners
- Provide short-term coverage for Principals/Partners during EA assignment transitions or onboarding
- Provide training and support to new EAs
- Participate in team meetings and projects with a view to improving EA processes and performance
Experience Required
- At least three years of experience in a similar role
- Experience in financial services, management consultancy and/or a professional services environment is a plus
Technical Skills
- Advanced Word, PowerPoint, and Outlook; proficient Excel skills
- Creative problem solving
- Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint is a plus but not required
- English and Arabic – required
Skills and Attributes
- Positive and proactive while being collaborative
- Highly organized and detail-oriented; able to work in a team or independently
- Professional, tactful and able to engage with colleagues at all levels
- Problem solver; able to collaborate with other teams to reach solutions
- Strong service focus and commitment to delivering high-quality results
- Excellent communication and negotiation skills across multicultural environments
- Maturity, poise and judgment
- Ability to maintain confidentiality
- Strategic thinking and contribution to departmental development
- Open to feedback and quick to implement improvements
- Ability to manage a heavy workload and meet deadlines in a fast-paced environment
- Ability to undertake projects and deliver timely results
- Self-starter with initiative and the ability to work with limited guidance
- Collaborative team player
- Positive attitude and collegial, friendly demeanor
- Ability to juggle multiple tasks, prioritize and manage time effectively
- Methodical, organized with excellent attention to detail
- Flexible attitude; results-driven and cost-conscious
- Commitment to the company and contributing to the life and culture of Oliver Wyman
Why join Oliver Wyman?
At Oliver Wyman, we lead with heart and love what we do. We strive for breakthroughs by seeking diverse perspectives and delivering powerful, sustainable solutions. If you share these values and want to work as one, be brave and achieve the amazing with us.
- Self-starting, motivated, energetic and entrepreneurial
- Aspiring to have an impact and shape the environment around us
- Encouragement of diverse opinions and meritocracy
- Support for work-life balance and flexible project-based work
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on LinkedIn and X. Marsh McLennan is committed to a diverse, inclusive and flexible work environment and to hybrid work, with expectations to be in local offices or onsite with clients at least three days per week.